A detailed breakdown of your DEWA bill
DEWA (Dubai Electricity and Water Authority) is a government-owned utility company responsible for providing electricity and water services in Dubai. It plays a crucial role in ensuring residents and businesses get a reliable and sustainable electricity and water supply. If you are new to the city and struggling to understand your DEWA bill, we’ve compiled a detailed guide to assist you.
WHAT IS DEWA?
DEWA is responsible for generating and distributing water and electricity across Dubai. This includes managing power plants, ensuring the reliability of the grid and meeting the growing demand for utility services in the emirate.
The company works towards developing infrastructure related to electricity and water services. This includes constructing and maintaining power plants, substations, water treatment facilities and expanding the utility network.
The authority encourages the use of renewable energy sources, implements energy-efficient practices and engages in initiatives to reduce the environmental impact of its operations.
UNDERSTANDING YOUR DEWA BILL
DEWA bills are typically issued every month. The bills include electricity and water consumption charges based on the usage recorded by smart meters installed in homes and businesses.
A DEWA bill has six pages. Let’s look at each page for a detailed DEWA bill explanation.
FIRST PAGE: BILL SUMMARY
The first page is divided into three sections. Here is what the first section looks like, along with its details.
On the top left corner of your DEWA Bill, you will find the following details:
- Invoice
- Issue Date
- Billing Month
- Period
- DEWA VAT no.
Now, coming on to the second section, right under Green Bill Tax Invoice, you will see the following:
- Account Number
- Account Type
- Business Partner
- Premise Number
- Premise Type
- PO Box
- Collective Account Number
- Customer VAT Number
The bill’s second section shows service charges for Dubai Electricity & Water Authority, Dubai Municipality and Nakheel charges for District Cooling. You will also see the due date for your bill right under the summary.
The third section contains the following information:
- Additional Charges
- Current Month Total
- Previous Bill Balance
- Adjustments
- Payment Received
- Total Due (including VAT)
- Current Month VAT
SECOND PAGE: ELECTRICITY CONSUMPTION
The second page shows the DEWA bill summary for electricity charges. It is divided into four sections.
The top left corner of this page shows a summary of Kilowatt Hours (kWh). On the right corner, you will see:
- Meter Number
- Multiplication Factor (MF)
- Current Reading
- Previous Reading:
- Sub Meters Consumption
The left section shows you the carbon footprint calculated in Kg CO2e units. As per DEWA, it should ideally be under 500 units.
The first section on the right summarises electricity consumption per kWh and its rate in AED. Just below this, you will see fuel surcharge and meter service charges.
At the end of this page, you will find:
- Subtotal
- VAT (5% of the total amount)
- Total electricity bill
THIRD PAGE: WATER USAGE
The third page of the DEWA bill shows you the water consumption for the billing month. It is divided into three sections.
Your consumption is highlighted at the top of this page in Imperial Gallons (IG). It shows the IG rate in AED. The middle subsection shows fuel surcharge and meter service charge.
The last section gives you the sub-total, VAT and total charges for water consumption.
FOURTH PAGE: OTHER SERVICES
This page details Dubai Municipality Charges, including Dubai Municipality housing fee and other services charges. This fee includes 5% VAT.
FIFTH PAGE: NAKHEEL CHARGES FOR DISTRICT COOLING
The fifth page of the DEWA bill summary shows Nakheel’s charges. It is applicable if you have a district cooling system. The VAT is 5% for these services.
If you’re looking for areas with district cooling in Dubai, some of the popular options include Jumeirah Village Circle (JVC), Business Bay, Dubai Silicon Oasis (DSO), Jumeirah Lake Towers (JLT) and Palm Jumeirah.
SIXTH PAGE: ADDITIONAL CHARGES AND ADJUSTMENTS
The last page gives you details about additional charges such as fuel surcharge. It also adjusts the remaining balance for the previous month (if any).
FAQS ABOUT DEWA BILL
HOW DO I PAY MY DEWA BILL?
You can pay your DEWA bill via the smart app, ePay and EasyPay. If your bill is higher than you anticipated, here’s how to work on reducing your DEWA bill.
HOW DO I CHECK MY DEWA CONSUMPTION?
To check your DEWA consumption, you can follow the steps below:
- Log into your DEWA account using the smart app or website
- Fill out the consumption assessment questionnaire
- Receive a detailed breakdown of your consumption
HOW IS DEWA BILL CALCULATED?
DEWA bill is calculated based on the number of hours an appliance is used per day. For a better understanding of your DEWA bill, you can use the tariff calculator. You can also refer to our article, FAQs about DEWA, for more information.
There you have it, a detailed breakdown to understand your DEWA bill. We hope you find this guide helpful, and if you have any queries, please write to us in the comments section below.
If you live in the capital, Abu Dhabi Distribution Company (ADDC) runs and maintains network distribution assets.
