Complete guide to the Trakheesi system in Dubai
Trakheesi is an online portal managed by the Dubai Land Department (DLD) designed to streamline the real estate industry. The platform offers a range of essential services for real estate professionals in Dubai. Let’s explore the key aspects of Trakheesi, every real estate agent should know. We’ll also look at how to generate a Trakheesi permit for your property listings.
What is Dubai Land Department Trakheesi?
The DLD established Trakheesi to offer smart real estate services for brokers and real estate companies. These services include licencing, permits and e-cards.
By introducing the Trakheesi system, the Dubai Land Department (DLD) aims to streamline and regulate various transactions and procedures for real estate professionals.
Let’s look at the essential services real estate professionals can utilise on Trakheesi.
Permits for property advertisements
It is mandatory to have a marketing permit to publish any property advertisements in Dubai. This permit, called the “Trakheesi permit”, is also a requirement for property listing to go live on real estate portals, such as Bayut and dubizzle.
Trakheesi permits are necessary for advertising a property on the following mediums:
- Newspaper Advertisement
- Real Estate Promotional Stand
- Printed Advertisement
- Advertisements by SMS
- Promotional Stand
- Promotional Campaign
- Launching Real Estate Projects
- Real Estate Seminar Permit
- Open Day
- Advertising Boards
- Classified Advertisement
- Electronic Advertisement
This permit helps curb false and duplicate real estate advertisements in Dubai and ensures all advertised properties are sold or leased with the legal owner’s permission.
Also accessible by the Trakheesi system is the Madmoun service by the DLD which allows real estate companies to put QR codes on their advertisements.
How to generate a Trakheesi permit number for your Bayut and dubizzle listings
To have your property listing live on Bayut or dubizzle, you need a Trakheesi permit number (the number obtained from the permit).
Let’s now go through the step-by-step process of generating a Trakheesi permit.
Step One
- To apply for a Trakheesi permit, you’ll need an advertising format.
- Go to Profolio – the listing management system for Bayut and dubizzle.
- Create a new listing draft, add property details such as the title and description, and upload photographs.
- View the advertising form and take a screenshot (in JPEG or PNG format).
- You’ll also need a marketing contract from the owner. This is either a Form A from the Dubai Land Department or an NOC from the legal owner.
Step Two
- Log into your Trakheesi account, using your ‘Business Owner’ account (Dubai Broker account).
Step Three
Click on ‘Trakheesi’ in the first menu. It directs the user to the Trakheesi dashboard.
Step Four
There are four menus on the Trakheesi dashboard.
Here’s what each one does:
- License: View the (user’s) real estate agency’s DLD licence.
- Permit: Apply for a Trakheesi permit.
- Warning: View all warnings that have been issued.
- Fines`: View all fines issued to the real estate agency.
Click on ‘Permit’ to apply for your Trakheesi permit.
Step Five
- The Permit page displays a table of all previously approved Trakheesi permits.
- Click on ‘Add Property’ to open a dialogue box with five property types: Project, Land, Building, Villa, and Unit.
Note: Properties in DIFC under ‘Building’ have a separate permit option.
- Choose the correct property type and fill in the necessary information*, including:
- Area
- Building Name
- Land Number
- Unit Number
- Municipality Number
*Refer to the property’s title deed for this information.
- When typing the building’s name, a drop-down menu will show similar properties. Select your building and click search.
- A new section will appear to fill in additional information, including:
- Purpose: rent or sale
- Price From and Price To: the property’s price range
- Amenities (optional)
- Project number (only for Trakheesi permits for projects)
Once completed, click the ‘save’ button at the bottom of the dialogue box.
Trakheesi permit applications usually have an ‘auto-approval’ option enabled, allowing you to instantly see the property’s name at the top of the table on the Permits page.
You can see the Trakheesi number under the ‘Permit #’ column of the property you have added.
Step Six
- Next, go to the draft of your property listing on Profolio™ in the Manage Listings section.
- Click on the dots next to your individual listings and add the Trakheesi number.
- You’re now a big step closer to having your listing live on Bayut or dubizzle!
Real estate licences
Real estate businesses in Dubai can only operate with valid licences. So, whether you want to start a brokerage or set up a consultancy, you must procure the relevant licence that permits you to operate legally.
Trakheesi Dubai deals with the issuance and renewal of a variety of licences for real estate companies to operate in Dubai. These include Free Zone, Developer and Deed Licences, amongst others.
The following entities in the real estate sector can obtain licences from the Trakheesi system in Dubai:
- Mortgage Consultancies
- Mortgage Brokers
- Consultancies
- Developers
- Leasing and Selling Brokerages
- Real Estate Services Trustee
- Real Estate Registration Trustee
- Exhibition Organisers
- Owner’s Association Management
- Real Estate Management Supervision
- Valuation Services
- Property Inspection
- Leasing and Management (Self-Owned)
- Leasing and Management (Others)
- Real Estate Representatives
The Trakheesi online system is also integrated with the Dubai Economic Development for a seamless user experience. It automatically syncs the licence data between the databases if there is any modification in the licencing information.
How to apply for a real estate licence through Trakheesi Dubai
Take a look below at the steps to apply for a licence for real estate companies through the Trakheesi system:
- Visit the DED or Free Zone authority and submit your request.
- Once you have received approval, visit the official Trakheesi website.
- Click on the ‘Register’ option.
- Fill in the required information and upload the necessary documents.
- Print the approval form.
- Visit the DED or Free Zone authorities with the approval form and complete the rest of the procedure there.
- Initiate Trakheesi login on the website and update your Trade Licence number.
The documents required and the fees payable will depend on the type of licence that the real estate company is applying for. Under ‘Activity Rules’, you can learn about the necessary documents, requirements and applicable fees for different real estate activities on the official Trakheesi website.
E-Cards for real estate brokers
Real estate brokers can also apply for the Trakheesi broker card through the system. Once the licence is issued, brokers can conduct a variety of transactions online, reducing the need to visit the Dubai Land Department.
How to apply for the Trakheesi Broker Card
To apply for the broker e-cards through the Trakheesi Dubai system, you need to log into your account, choose the relevant service and fill in the required details.
Here are the documents required for Trakheesi broker registration:
- Personal Photo.
- Valid passport copy or Emirates ID (must be under the same licence).
- Real Estate Practitioner Course Certificate.
- Good conduct certificate from Dubai Police and addressed to Dubai Land Department or RERA.
Once the payment is made, the Trakheesi Dubai Land Department broker card will be issued within two working days.
Points to remember for newspaper advertisements
- It is mandatory to use both English and Arabic in newspaper advertisements.
- Off-plan properties’ advertisements must mention the name of the developer, escrow account number, expected date for project completion and proposed service fees (you can obtain this information from the developer).
- The real estate broker and the brokerage’s phone numbers must be mentioned in the advertisement.
- The real estate permit number must be mentioned in the advertisement.
Trakheesi Dubai location and contact details
If you have any questions, you can always visit the Dubai Land Department located on Baniyas Road in Deira.
If you prefer to have your queries resolved over the phone, you can reach out to the authorities via the Customer Care Number: +971-800-4488.
FAQs
When generating a permit for a building, does the agent require permits for each unit in the building, or should they obtain a single permit for the whole building?
In this situation, you can apply for a permit for the whole building. You can do this from the Building tab on the Permits page.
What happens if the documentation or information about the property is incorrect?
When applying for a permit, the information is validated with data from the DLD. If incorrect information is shared, your permit request will be rejected.
A client purchases an off-plan property from a developer and wants to sell it before handover. Would the Trakheesi permit be under primary or secondary property?
Since the property has been purchased from the developer, it would be considered a secondary property.
We hope this guide helps you understand the Trakheesi system in Dubai! If you’re planning to enter the city’s exciting real estate industry, take a look at our guide on becoming professional real estate agents in Dubai.
You can learn other common real estate terms in Arabic! It’s also a good idea to familiarise yourself with the various RERA forms in Dubai, which are needed for real estate transactions and procedures.
Moving to the emirate soon? Learning to use the REST app by Dubai Land Department is a must.
Stay tuned to MyBayut for more articles on the real estate market in Dubai!
