All you need to know about Smart Police Stations in Dubai

• Overview
• Dubai Smart Police Station Locations
• Dubai Smart Police Station Services
• FAQs

Dubai is recognised as one of the safest cities in the world, mainly due to the many government initiatives aimed at maintaining law and order in the city. The initiation of Smart Police Stations in Dubai was another critical step in that holistic process. In this guide, we go in-depth on everything you need to know about Dubai’s impressive Smart Police Stations.

OVERVIEW

The Smart Police Station (SPS) is an officer-free police station through which you can apply for about 27 key services offered at any conventional police facility.

On September 18, 2017, the government launched the first Smart Police Station (SPS) in City Walk. The idea was to make policing more efficient and transparent.

Some might wonder whether Dubai needed Smart Police Stations since the policing system in the emirate was quite efficient. However, the role of the government is to foresee changes in society and follow a long-term vision. Authorities always try to make government services user-friendly and stay one step ahead of criminals.

Opening SPS in different neighbourhoods was undoubtedly a step in the right direction with the kind of technology available. Dubai Smart Police Stations remain open 24 hours, seven days a week and offer key services such as reporting crimes, traffic incidents and more.

HOW DO THESE POLICE STATIONS HELP WITH POLICING?

Smart Police Stations in Dubai use advanced technology to reduce human interaction. Research suggests that some people feel a little intimidated and anxious when speaking to a police officer directly. Similarly, others are hesitant because of a lack of personal privacy. It is also important to note that the language barrier is a huge factor in multicultural Dubai.

Dubai Smart Police Stations have removed these obstacles as visitors can interact with the system in seven languages: Arabic, English, French, Spanish, Russian, German and Chinese. Smart Police Stations offer completely private, 24-hour virtual interactions, and visitors have direct access to all SPS services.

DUBAI SMART POLICE STATION LOCATIONS

Let’s take a look at the locations of Dubai Smart Police Stations.

• Arabian Ranches
• La Mer, Jumeirah
• Last Exit, Al Khawaneej Drive-thru
• Last Exit, E11, Dubai Bound
• Last Exit E11, Abu Dhabi Bound 
• City Walk, Building 10
• Al Lesaily, Al Ain Road
• Al Eyaas Police Point, Emirates Road
• Al Seef by Meraas
• Dubai Silicon Oasis
• Palm Jumeirah
• Al Muraqqabat, Deira
• Al Twar Al Nahda St, D93
• Dubai Design District (D3)
• Dubai Airport Freezone
• Hatta

DUBAI SMART POLICE STATION SERVICES

Presently, Dubai Smart Police Stations offer multiple services which involve virtual direct contact with the police. A central control room manages these complaints. Some of the services are entirely automated. Residents can also use SPS kiosks, Drive Thru and Walk Thru to report complaints, crimes and incidents.

Moreover, fines services, including cash payment systems, near field communications (NFC), and credit card systems, are also available at SPS. So, if you’ve been fined, you can pay the penalty at a machine rather than facing an officer.

Popular Smart Police Stations Dubai services include:

• Home Security
• Victim Support
• Report Bounced Cheque
• Labour Complaint
• Police Eye
• File Criminal Complaint
• Police Report Enquiry
• Human Trafficking
• Services
• Reissuing Traffic Accident
• Traffic Status Certificate
• Change Vehicle Colour
• Pay Fine
• Certificates and Permits
• Lost Item Certificate
• Police Clearance Certificate
• Corpse Entry Permit
• Night Work Permit
• Road Closure Permit
• Clearance Certificate
• Certificate TWIMC Services
• Tourist Security
• Events Security Request
• Leaders at your Service
• Job Vacancies
• Heart Patient Service
• Delivery – Found Items
• Search for Lost Items

FREQUENTLY ASKED QUESTIONS

WHAT DOCUMENTS ARE REQUIRED TO REPORT A CRIME IN DUBAI?

Residents must bring their Emirates ID, while visitors can use their passports. A scanner and a printer (for documentation) are present when you visit the facility to file the complaint.

In the case of key services, you might also be asked the details of the case by a police officer via video link and a statement will be taken. Once the whole process is completed, a copy of the filed case will be given to you for further persuasion.

CAN I APPLY FOR A POLICE CLEARANCE CERTIFICATE AT SPS?

Yes, you can. As mentioned, issuance of Police Clearance Certificate is one of the services offered by the Smart Police Stations.

And this concludes our guide to Smart Police Stations in Dubai. If you’re a resident of this wonderful city, sit easy. The government has a long-term vision and continuously invests in maintaining law and order in the city, keeping cultural and social factors in mind.

Note that if you are facing any kind of emergency situation like an accident or fire, you can contact any of the emergency numbers in Dubai and get instant help from the relevant department

The featured image is courtesy of the official website of SPS