All about the smart home security system by Dubai Police
Dubai Police launched a dedicated smart home security service to safeguard homes while residents are away in partnership with e& (Etisalat and). The smart home security system offers 24/7 surveillance and assists residents who want to travel abroad without leaving their homes unattended for long periods. Dubai residents can use the service via the Dubai Police Smart Home Security website.
SMART HOME SECURITY BY DUBAI POLICE
Dubai Police launched smart home security to address an important issue in the emirate: potential thefts and burglaries during summer when expats often travel to their home countries for lengthy periods.
Of course, the service is not restricted to summer, and you can use it any time of the year when you have to leave your Dubai home. Part of the smart home security system by Dubai Police’s effort is educating homeowners on making their properties safer. Villa residents all over Dubai can avail of this service through the Dubai Police website. Dubai Police home security is available in both English and Arabic.
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ADVANCED HOME SECURITY AND SURVEILLANCE DETAILS
Dubai Police has joined hands with e& (Etisalat and) to launch the first-ever 24/7 monitored home security system. Also, using the smart home security system by Dubai Police is very convenient.
The smart home security system by Dubai Police provides a complete security solution specifically designed to ensure the safety and protection of your home.
With advanced devices and round-the-clock monitoring, you can rest assured that your property is safeguarded against intrusions. The Dubai Police smart home security system includes professionally installed and maintained motion detectors, door/window sensors and a central touchscreen hub.
Motion Detectors
The Dubai Police home security system uses state-of-the-art motion detectors, which immediately alert you if any unusual movement is detected within your home. The detectors distinguish between regular activities and potential threats, reducing false alarms and ensuring dependable security.
Door/Window Sensors
The discreetly installed door/window sensors are the primary defence against intruders. They are strategically placed at entry points to detect unauthorised openings, which trigger an immediate alert to the 24/7 monitoring centre. These sensors are crucial in maintaining a secure perimeter around your home.
Touch Screen Hub
The central touchscreen hub acts as the control unit for your entire security system. It allows you to manage all connected devices, receive instant notifications, and control various system features. With its user-friendly interface, the hub ensures effortless operation and real-time monitoring of your home’s security.
Smart Home Security by Dubai Police – Professional Installation and Monitoring Details
The team of certified technicians will expertly install the system, ensuring that all devices are placed correctly for optimal coverage. The system is then linked to the 24/7 monitoring centre, providing continuous oversight and verification of alerts.
Installation and Maintenance
Users can enjoy hassle-free installation and ongoing support. The expert technicians handle all aspects of setup and maintenance, including regular checks and repairs. Depending on your chosen package, you will also receive comprehensive maintenance coverage throughout the agreed warranty period, ensuring the smooth functioning of your system.
Pricing and Upfront Charges
Smart home security system by Dubai Police includes a one-time installation fee and a monthly monitoring expense. These costs cover the certified installation of all devices, continuous monitoring and ongoing maintenance to ensure uninterrupted security.
This package is designed to integrate with Dubai Police’s response services seamlessly, ensuring prompt action in case of an intrusion.
The system also has a warranty period during which maintenance services are provided at no additional cost.
- Post-warranty maintenance can be continued through a subscription-based plan.
- The touchscreen hub connects to the monitoring centre and provides a simple system management interface. It allows you to customise settings and view alerts in real time.
- The sensors are designed to minimise false alarms, accurately detect genuine security threats and keep your home safe.
- One-time: AED 3,261.30, including 5% VAT
- One-year: AED 311.85, including 5% VAT + AED 261.45 Upfront Charges
- Three-year: AED 147, including 5% VAT + AED 261.45 Upfront Charges
FAQs about home security by Dubai Police
HOW TO APPLY FOR THE SERVICE?
You can register for home security directly from the Dubai Police website, Dubai Police app or Smart Police Stations. You can also make inquiries from the call centre (901).
WHAT ARE THE CRITERIA FOR REGISTRATION?
To register for the service, you must be a Dubai resident with a valid ID and an active email address.
WHAT ARE THE CHARGES FOR HOME SECURITY SERVICE?
All plans include 24/7 professional monitoring and maintenance.
- One-time: AED 3,261.30, including 5% VAT
- One-year: AED 311.85, including 5% VAT + AED 261.45 Upfront Charges
- Three-year: AED 147, including 5% VAT + AED 261.45 Upfront Charges
What should I do if I receive a security alert?
Upon receiving a security alert, please adhere to the instructions provided by the monitoring team. They will guide you on the appropriate steps, including determining whether to evacuate or await police assistance.
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WHO CAN APPLY FOR HOME SECURITY?
Anyone who lives in Dubai can register for the service. This includes both villa owners and tenants.
WHAT OTHER THINGS SHOULD I CONSIDER REGARDING HOME SAFETY?
While Dubai Police is always alert to protect your home, they expect you to follow basic safety protocols to minimise the chances of robberies. This includes things like:
- Locking all entrances to your home, including windows
- Locking wardrobes or safes where you keep your valuables
- Asking neighbours, friends or relatives to check your home periodically
- Hiding your keys from plain sight
- Depositing cash, jewellery and valuables in the bank.
To sum up, home security is one of the many smart services launched by Dubai Police to accomplish the city’s vision of being a safe and stable place. Besides this service, you can consider other home security solutions in Dubai. You can also check out our guide on Smart Police Stations in Dubai and read about their services, which make Dubai one of the safest cities in the world.
We have also compiled a list of emergency numbers in Dubai to help you deal with emergencies and other related incidents.
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