All about the Rental Good Conduct Certificate (RGC)

• About Rental Good Conduct Certificate
• Information Provided by RGC
• Benefits of the Certificate
• How to Apply
• FAQs

If you’re planning to rent a property in Dubai and want to ensure that your landlord is trustworthy, then getting a Rental Good Conduct Certificate can help you make an informed decision. Our blog covers all the essential information about this service to help you understand its benefits and how to obtain it.

WHAT IS THE RENTAL GOOD CONDUCT CERTIFICATE?

In 2018, the Rental Dispute Centre (RDC) introduced the Rental Good Conduct Certificate (RGC). It provides details to the tenants and landlords about each other with their consent. The RGC ensures that the landlord knows the tenant’s commitment and allows the lessee to assess how the lessor deals with the tenants.

Rental Good Conduct Certificate Dubai aims to promote transparency and trust between both parties. It is an effective way to avoid conflict between the tenants and their landlords.

WHAT INFORMATION DOES RGC PROVIDE?

The Rental Good Conduct Certificate provides the following:

• Information about the prospective tenant
• Information about the lessor (landlord)
• Rent-related disputes
• Active eviction cases
• Laws about Dubai real estate

BENEFITS OF THE CERTIFICATE

While the primary benefit of RGC is to prevent legal issues and conflicts between lessor and lessee, there are also certain other benefits of this certificate.

Here’s an overview of the advantages of a Rental Good Conduct Certificate for tenants and landlords.

• Via RGC, tenants can inquire if rent claims are filed against a landlord.
• It helps prevent sudden legal implications such as freezing bank accounts, property seizure and travel bans.
• RGC has proven to be an effective way for tenants to avoid legal disputes with their landlords.
• Landlords can inquire about claims filed against tenants and vice versa.
• It develops mutual trust between both parties.

HOW TO APPLY FOR RENTAL GOOD CONDUCT CERTIFICATE

The RGC is available for both tenants and landlords. But, to apply for one, you need permission from both parties. Once, you have secured permission, you can apply for a Good Conduct Certificate via the Dubai Land Department (DLD) official website or Dubai REST App.

Here’s a step-by-step guide on how to apply for Good Rental Conduct Certificate:

• Visit the DLD website
• Select the RDC tab at the top of the page and click on Rental Status Sheet
• Then click the green button, Access this service
• On the next page, you’ll get three options:
  • Inquiry on tenant
  • Inquiry on leaser
  • Inquiry on request status
• Choose the category that applies to you and enter the following information:
  • If you’re an individual lesser, enter your
    1. Name
    2. Emirates ID
    3. Mobile number
    4. Email address
  • If you’re inquiring about a company, you will have to enter the following details:
    1. Licence issues – the emirate
    2. Licence source – the emirate’s economic department licence number
    3. Your name
    4. Emirates ID
    5. Mobile number
    6. Email address
• Submit

After submitting the information mentioned above, you will receive a reference number. If the individual or company you’re inquiring about is in the DLD system, you can return to the application form and enter the reference number to track their record.

FAQS ABOUT RENTAL GOOD CONDUCT CERTIFICATE

HOW CAN I APPLY FOR RENTAL GOOD CONDUCT CERTIFICATE?

You can apply for the certificate through DLD’s official website or app, ‘Dubai REST’. The application is available for both Android and IOS.

IS THERE A FEE OR SERVICE CHARGE FOR THE CERTIFICATE?

No, there is no fee or service charge for the RGC.

HOW LONG DOES IT TAKE TO PROCESS RGC?

It is issued immediately once you have put in all the relevant information.

HOW DO I REGISTER A NEW ACCOUNT IN THE RENTAL DISPUTE SYSTEM?

Go to the RDC’s website, choose to register a new user, and enter your username and password to complete the data retrieval process.

WHAT ARE THE DO’S AND DONT’S OF RENTING OUT A PROPERTY IN DUBAI?

It is advisable to thoroughly review the tenancy contract and get a comparative market analysis. For a more detailed insight, refer to our step-by-step guide to renting out a property in Dubai.

That sums up our guide to the Rental Good Conduct Certificate. We hope you found all the necessary details you were looking for. The entire process of obtaining the RGC is fairly simple and doesn’t take much time.

Looking for a way to pay your rent hassle-free? You can opt for Ejari direct debit. Here’s how you can request a DEWA deposit refund in Dubai.

If you’re relocating to the golden city, here’s a breakdown of the popular areas to rent in Dubai based on your salary.

Lastly, our guide on landlord’s checklist for new tenants can be useful when renting out your property in the city.