What fines can you get when using Dubai public transport?
Dubai’s public transport network, managed by the Road and Transport Authority (RTA), allows residents and visitors to travel with ease. However, all passengers must abide by specific rules and decorum, as failing to do so can incur a fine. Want to know what these rules are? We’ve created a guide to public transport fines in Dubai for passengers of the Dubai Metro, Dubai Tram and RTA buses. Let’s get started.
FINES FOR DUBAI METRO, DUBAI TRAM AND RTA PUBLIC BUS
We’ve listed all the fines applicable when using the Dubai Metro, Dubai Tram or RTA Public Buses. Please remember that the fines for certain violations differ for the Dubai Metro/Dubai Tram and RTA Buses. The public transport fines mentioned below are also exclusive of the Knowledge and Innovation fee, which is an additional charge the violators must pay along with the fine.
LIST OF DUBAI TRAM AND DUBAI METRO FARE FINES
Take a look at some of the RTA fines that you can accrue on the metro, tram or bus when it comes to fare or NOL card offences.
VIOLATION | FINE AMOUNT |
|---|---|
VIOLATION Using public transport or its facilities without paying the fare | FINE AMOUNT AED 200 |
VIOLATION Failure to present NOL Card upon request | FINE AMOUNT AED 200 |
VIOLATION Using an expired card | FINE AMOUNT AED 200 |
VIOLATION Using an invalid card | FINE AMOUNT AED 500 |
VIOLATION Using someone else’s card | FINE AMOUNT AED 200 |
VIOLATION Selling NOL Cards without permission from the authority | FINE AMOUNT AED 200 |
VIOLATION Using a counterfeit/fake card | FINE AMOUNT AED 500 |
PUBLIC TRANSPORT FINES IN DUBAI FOR BEHAVIOURAL OFFENCES
There are also Road and Transport Authority fines on Dubai Tram, Dubai Metro and public buses for offences such as eating and drinking or disturbing other passengers using these modes of transport.
VIOLATION | FINE AMOUNT |
|---|---|
VIOLATION Causing a disturbance or inconvenience on public transport | FINE AMOUNT Dubai Metro & Dubai Tram: AED 100/ Public Bus: AED 200 |
VIOLATION Sitting in areas designated for specific categories | FINE AMOUNT AED 100 |
VIOLATION Eating or drinking in prohibited areas | FINE AMOUNT AED 100 |
VIOLATION Chewing gum when using public transport | FINE AMOUNT AED 100 |
VIOLATION Sleeping in passenger or other prohibited areas | FINE AMOUNT AED 300 |
VIOLATION Damaging or destroying seats or equipment on public transport | FINE AMOUNT Dubai Metro & Dubai Tram: AED 2,000 / Public Bus: AED 1,000 |
VIOLATION Parking vehicle in areas designated for metro users longer than permitted | FINE AMOUNT AED 100 per day (up to AED 1,000) |
LIST OF DUBAI PUBLIC TRANSPORT FINES FOR HEALTH VIOLATIONS
There are also specific RTA fines for violating health and safety rules. For instance, passengers are not allowed to bring animals on public transport in Dubai, except for guide dogs.
VIOLATION | FINE AMOUNT |
|---|---|
VIOLATION Bringing animals into public transport, except for guide dogs for visually impaired passengers | FINE AMOUNT AED 100 |
VIOLATION Spitting or littering | FINE AMOUNT AED 200 |
VIOLATION Smoking inside the metro or tram | FINE AMOUNT AED 200 |
DUBAI TRAM, PUBLIC BUS AND DUBAI METRO FINES FOR COMPLIANCE
Take a look at the Dubai Tram, Public Bus and Dubai Metro fines list for passengers who violate the compliance rules, such as selling or promoting any products or services.
VIOLATION | FINE AMOUNT |
|---|---|
VIOLATION Entry into restricted areas | FINE AMOUNT AED 100 |
VIOLATION Standing or sitting in non-passenger areas | FINE AMOUNT AED 100 |
VIOLATION Putting feet on the seats | FINE AMOUNT AED 100 |
VIOLATION Selling or promoting goods or commodities inside the metro or tram | FINE AMOUNT AED 200 |
VIOLATION Failure to comply with the instruction of inspectors or authorised personnel | FINE AMOUNT AED 200 |
VIOLATION Using public transport in a manner contrary to the authority’s instructions mentioned on signboards | FINE AMOUNT AED 200 |
RTA FINES FOR SAFETY VIOLATIONS ON DUBAI PUBLIC TRANSPORT
Public transport users who endanger other passengers’ safety will also face heavy fines in Dubai Metro, Dubai Tram and Public Bus.
VIOLATION | FINE AMOUNT |
|---|---|
VIOLATION Misusing the lifts and escalators | FINE AMOUNT Dubai Metro & Dubai Tram: AED 100/ Public Bus: AED 200 |
VIOLATION Climbing or jumping into public transport | FINE AMOUNT AED 100 |
VIOLATION Opening the door and trying to leave public transport while it is moving | FINE AMOUNT AED 100 |
VIOLATION Using or carrying equipment or materials that inconveniences other public transport users | FINE AMOUNT AED 100 |
VIOLATION Distracting or obstructing the driver while driving | FINE AMOUNT AED 200 |
VIOLATION Carrying alcohol inside public transport or its facilities | FINE AMOUNT AED 500 |
VIOLATION Carrying hazardous items, such as weapons or flammable materials | FINE AMOUNT AED 1,000 |
VIOLATION Misusing emergency buttons, emergency exits or safety tools and devices | FINE AMOUNT AED 2,000 |
OTHER DUBAI TRAM FINES
There are also additional fines applicable to the Dubai Tram that public transport users should keep in mind.
VIOLATION | FINE AMOUNT |
|---|---|
VIOLATION Throwing waste on the tracks | FINE AMOUNT AED 500 |
VIOLATION Access prohibited areas without authorisation | FINE AMOUNT AED 1,000 |
VIOLATION Crossing the tracks from undesignated areas | FINE AMOUNT AED 1,000 |
VIOLATION Interfering with the operation or safety of the tram (or attempting to do so) | FINE AMOUNT AED 2,000 |
VIOLATION Intercepting the tram on the tracks without authorisation | FINE AMOUNT AED 3,000 |
That is our complete list of public transport fines in Dubai that passengers should keep in mind when using the Dubai Metro, Dubai Tram or the Public Bus.
PAY FOR FINES FOR VIOLATIONS
Here is a quick guide to paying fines that have been accrued when using public transport. When using Dubai public transport, fines are issued against the violator’s Emirates ID or passport number.
RTA BUS FINES PAYMENT
To pay RTA bus fines, you can visit the Customer Happiness Centre and use the self-service machine. Otherwise, you can pay the fine through the website or RTA smart app.
DUBAI TRAM AND DUBAI METRO FINE PAYMENT
Wondering how to pay Dubai public transport fines for the metro or tram? There are several methods for paying RTA Dubai Metro or Dubai Tram fines, depending on whether the fine ticket issued to you is printed or manually issued (i.e written).
PRINTED FINE TICKET
If you have received a printed fine ticket, you can choose to pay directly to the inspector when the fine is issued. Alternatively, you can visit the Customer Happiness Centre at Al Manarah, Al Twar, Al Barsha or Al Kilaf
Please ensure that you carry the ID against which the fine was issued when visiting the Customer Happiness Centres to pay the fines.
MANUALLY-ISSUED FINE TICKET
If you have been given a written or manually-issued fine ticket on the tram or metro, you can pay the fine at any of the Dubai Metro stations.
Please note that when paying your public transport fines in Dubai, an additional Knowledge and Innovation Fee will also be charged.
FAQS
HOW CAN YOU DISPUTE A DUBAI PUBLIC TRANSPORT FINE?
You can dispute a public transport fine in Dubai by visiting the RTA website. Make sure to enter details such as the fine number, NOL card number and attach the required supporting documents. Also, ensure that you appeal any public transport fines in Dubai within 30 days of them being issued.
WHAT ARE SOME OTHER WAYS TO PAY OFF A FINE IN DUBAI?
New payment methods have also been introduced, which will help settle your dues in less than five minutes! These include channels like the Dubai Police website and app, Emirates NB Bank, Customer Happiness Centre in different police stations.
That concludes our guide to the fines in Dubai public transport! We hope this article helps you have a pleasant and safe journey when using the metro, tram and public bus.
If you’re new to the city, take a look at our guide to Dubai public transport.
Planning your journey using public transport is also much easier when you take advantage of the handy RTA apps and services.
Cover image courtesy of Dubai Metro.
