All about the pension and social security authority of Dubai

• About Pension and Social Security Department
• Age of Retirement
• Procedure and Required Documents
• DGHR Contact Information

Like all other emirates of the UAE, Dubai offers pension and retirement benefits to eligible Emirati citizens. The Dubai Government has a dedicated section to cater to all pension and social security-related activities — the Dubai Government Human Resource Department (DGHR). This pension authority of Dubai coordinates with the UAE’s General Authority for Pensions and Social Security (GPSSA) to make the pension process transparent and convenient for local workers in both the private and public sector.

Take a look at our overview of the Dubai pension authority for details on the eligibility criteria for benefits, including the retirement age, procedures, required documents and more.

Pensions and Social Security Section of the DGHR Department

The Pension and Social Security Authority of DGHR helps employees of the Dubai government with their pension and social security concerns. Here is a list of key areas the department specialises in:

1. Registration of government agencies with the General Authority for Pensions and Social Security (GPSSA)
2. Keeping a record of the UAE citizens employed in government institutions who have subscribed for pension
3. Co-ordinating with the GPSSA to finalise the salary for insured employees with the subscription account while keeping the governments’ directives in mind
4. Co-ordinating with GPSSA to provide the data of insured and retired government employees
5. Catering to requests to add the employees’ previous service record in government agencies. This process includes verification of all the relevant documents and the cost calculation of adding and following it up with the GPSSA
6. Working on requests for legal service from government agencies, while verifying related laws for the concern and following up with the GPSSA
7. Requests for adding pensionable periods and following it up with the GPSSA
8. Providing GPSSA with employees whose service period has ended, after reviewing and verifying the documents and other factors. They also ensure that employees are duly paid their rightful pension payments
9. Working to make the pension legislation more effective and beneficial for Dubai citizens and propose necessary amendments regarding pension and social security laws to GPSSA through the Department of Legal Affairs
10. Processing and resolving issues related to monthly payments and other benefits for insured employees.

These are the major tasks falling under DGHR’s Department of Pension and Social Security. The department also prepares reports related to post-retirement programmes and services in Dubai.

Age of Retirement For Emirati Nationals

According to UAE law, Emirati employees who have served for 20 years or have turned 49 are eligible for pension and end of service benefits.

Procedure and Required Documents for Pension Registration

Private and government employers are responsible for getting their Emirati employees registered for pension and end of service benefits. They are required to maintain a file within one month of the person’s start of employment, with all the required documents, in order to register the employee for pension and social security with GPSSA. Here is a list of documents that are required for applying for pension in Dubai.

1. Appointment letter and employment contract
2. Service commandment form
3. Photocopy of birth certificate (or other legal equivalents)
4. Photocopy of Emirates ID card
5. Photocopy of family book
6. Photocopy of passport
7. Details about the salary package
8. Statement about the absence of employee without pay
9. Other relevant documents indicating the transfer of the employee, duration of training prior to recruitment and scholarship (if any)
10. Medical certificate.

DGHR Contact Information

Here is some useful information about the Dubai Government Human Resources (DGHR) Department.

• DGHR contact number: +971-4-3586666
• DGHR opening hours: 07:30 am to 02:30 pm (Sunday to Thursday)
• DGHR mailing address: DGHR Department, Mailbox 242222, Dubai

That’s our complete overview of the Pension and Social Security Department of DGHR. We hope it provides all the required information about the process and other details of availing pension benefits for Emirati nationals through the pension authority of Dubai.

The UAE government has also introduced the Absher card to provide several benefits to Emirati employees working in the private sector of the country.