All about the Mollak system in Dubai by RERA

• Understanding Mollak Dubai
• How Does Mollak Work
• Key Features
• Frequently Asked Questions

Since its inception, Dubai Land Development (DLD) has been regulating policies and strategies to bring Dubai’s real estate sector to the forefront. So far, its regulatory arm, the Real Estate Regulatory Agency (RERA), has implemented many policies and offers several services to streamline the needs of investors and developers.

One of these initiatives is Mollak, a web-based payment system that effectively manages jointly-owned properties in Dubai. Let’s understand this innovative platform and how it can be handy for property owners.

What is Mollak Dubai?

Mollak is an online service system that ensures transparency for joint property ownership in real estate. Unit owners can pay service charges directly through this portal to avoid impending conflicts or inconveniences.

The primary aim of Mollak Services Dubai is to create transparency in owners’ associations, enable registration of maintenance companies and maintain track of their escrow accounts and service charges involved in joint ownership. It is one of RERA’s several services to streamline real estate services in Dubai.

How does Mollak work?

The Mollak registration process is pretty simple. To initiate the process, co-owners need to follow these steps:

• Management companies must comply with the registration requirements to enrol their organisation and key managerial staff into the system.
• Once a company is registered, every project it manages will be registered as an individual ‘property group’, provided they comply with all the requirements.
• Further, an online agreement will be signed to assign the management of the community.
• Companies must make a regulated bank account approved by DLD to pay service charges.
• The management companies will set a budget for each property group and submit it to Mollak so an audit firm can review it.
• After a review, the audit firm will submit it to DLD for final approval on Mollak.
• Once approved, Mollak shall send the owners an approval notice for the entire budget period.
• Owners can pay service charges through various online payment options, including Noqoodi.

You can access the Mollak Dubai portal through the DLD website and input your property’s details to access and check the service charges.

Key Features of Mollak System RERA

Mollak has plenty of features, which include:

• It lends support to co-owned property owners to work with their owners association managers.
• It caters to the community’s request for open regulated accounts.
• It sends quarterly invoices to the registered owners. The Owner Association’s manager uploads these four invoices.
• It supports various payment gateways.

Mollak System has captured the attention of some of the best banks in Dubai, including Al Mashreq, Emirates NBD, UBL, Commercial Bank of Dubai, etc.

Rules and Regulations by Dubai Land Department for Joint Property Owners

Dubai Land Department has created many rules and regulations necessary for jointly-owned property owners to know. Primarily, a declaration/contract is required to share a property’s profit with a co-owner. The rules about this declaration are as follows:

• The declaration is needed for each part of the land, whether it’s a plot comprising a building or part of a building
• Declaration for a plot can only be registered if it is mentioned in the approved list of jointly owned units.
• Declaration for leasehold or freehold interest is valid for no more than 99 years.

FAQs about Mollak Dubai

What other services are available on the REST app?

The REST app, or the ‘Real Estate Self Transaction’, lets you access all your real estate transactions through one mobile platform. Some transactions you can do include title deed registration, validating e-cards, registering cases on the RDC and more. Check out the guide to the Dubai REST app to find out more about this handy app.

How can I contact the Dubai Land Department?

You can contact the Dubai Land Department at their contact number: 800-4488. They are located at Baniyas Road, near the Etisalat Building, Deira, Dubai. You can also download the REST app by Dubai Land Department.

The government is proactive in ensuring legal protection for buyers and renters in the city. Along with initiatives like the Mollak system, DLD has also introduced concepts like the Ejari to protect tenants. Read our discussion about jointly owned property law in Dubai to find out more.

Take a look at the Rules and Regulations section on MyBayut to learn more about the laws that govern and protect all stakeholders in the UAE real estate market.