The Ministry of Community Empowerment (MOCE)
A nation thrives when its diverse people thrive. Recognising this, the UAE established the Ministry of Community Empowerment (MOCE). This forward-thinking government agency goes beyond simply reacting to social needs; it actively strengthens communities and implements programs to improve the lives of all residents.
All about the MOCE: A Ministry Rooted in Community Empowerment
The UAE Ministry of Community Empowerment (MOCE) is dedicated to fostering sustainable social progress through the principle of empowerment. Moving beyond traditional support services, the ministry has transitioned from a short-term aid-based approach to a long-term developmental strategy focused on social and economic inclusion. This transformation reflects a redefined social contract that nurtures economic productivity, promotes self-sufficiency and develops forward-thinking policies with a lasting societal impact.
Aligned with the UAE government’s vision, the ministry is shaping a dynamic and future-ready roadmap for the social sector that adapts to global changes while continuously enhancing the quality of life for all.
The ministry firmly believes in the potential of every individual and adopts a collaborative approach that brings together efforts from all sectors. Its goal is to empower people through innovative initiatives, programs and sustainable services. This reinforces a sense of shared responsibility and a strong feeling of belonging within the community.
Mission
The Ministry of Community Empowerment MOCE is committed to cultivating a society where active citizenship flourishes by implementing progressive policies, delivering innovative services and fostering strategic partnerships that enhance social sector competitiveness and community well-being.
Vision
The ministry envisions a thriving, empowered society built on cohesion, inclusivity, and innovation—where every individual enjoys an exceptional quality of life.
Values
- Professionalism & Responsibility – Upholding the highest standards of integrity and commitment.
- Innovation, Proactivity & Flexibility – Embracing change with a forward-thinking mindset.
- Excellence – Striving for the best in all endeavours.
- Social Values – Strengthening the fabric of communities.
- Social Responsibility – Encouraging active participation in societal growth.
- Tolerance & Cohesion – Celebrating diversity and unity.
- Inclusiveness & Equality – Ensuring opportunities for all.
About the UAE Minister of Community Empowerment: Her Excellency Shamma bint Sohail Faris Al Mazrui
Her Excellency Shamma bint Sohail Faris Al Mazrui has been a trailblazer in progressive governance since her appointment as the UAE’s Minister of State for Youth Affairs in 2016, making history as the world’s youngest cabinet minister at the age of 22.
In February 2023, she was appointed as the Minister of Community Empowerment, where she continues to lead with a vision centred on social cohesion, inclusivity and innovation-driven progress.
The Ministry of Community Empowerment Initiatives for Community Building and Empowerment
The Ministry of Community Empowerment UAE has partnered with various associations to take initiatives to build a harmonious community.
- Our Language is Beautiful
- Communal Lunch in a Shared Dish
- Thank You to Domestic Workers
- Our Hours are Blessed
You can view the complete list of initiatives and their descriptions on the official UAE Ministry of Community Empowerment website.
Policies: Driving Community Empowerment
The Ministry of Community Empowerment is committed to fostering a strong and inclusive empowered society through well-structured and adaptable policies. By shaping regulatory frameworks that support community well-being, the ministry ensures that individuals and families across the UAE have the protection, resources and opportunities they need to thrive.
Here are key MOCE policies designed to promote social empowerment and inclusivity:
- Family Protection Policy – Safeguards families—women, men, children, youth, senior Emiratis, and People of Determination—against all forms of abuse and violence. It aims to create a safe and cohesive society built on the principles of moderation, kindness and compassion, ensuring that no family member is subjected to harm by another individual in a position of authority.
- Policy to Protect People of Determination from Abuse – Focuses on preventing abuse, promoting early detection and rehabilitating affected individuals. It also fosters a culture of respect and integration, ensuring that People of Determination are protected from discrimination and fully included in society, thereby enhancing their dignity and sense of belonging.
- National Autism Policy – Designed to improve the health and well-being of individuals with Autism Spectrum Disorder (ASD), this policy also provides essential support to caregivers, ensuring they have the resources needed to enhance the quality of life for those with autism.
- National Family Policy – This policy aims to strengthen the Emirati family unit by raising awareness of rights and responsibilities, preparing future-ready married couples, and promoting financial security, stability, healthcare, education and overall family well-being. Its vision is to cultivate a “cohesive and responsible Emirati family that enjoys stability in today’s world.
- National Policy to Empower People of Determination – This policy is built on six key pillars and ensures that People of Determination have access to essential services, opportunities and an inclusive society where they can thrive.
- National Policy for Senior Citizens – Aims to enhance the quality of life for senior citizens by providing a safe and supportive environment. It focuses on establishing frameworks that respect and respond to their needs, mobilising resources for relevant programs, and setting quality standards to ensure their well-being.
These policies reflect MOCE’s unwavering commitment to building a society where everyone has the support and opportunities to reach their full potential.
Services offered by the Ministry of Community Empowerment
MOCE supports various government initiatives, including:
- 171 Tawasul Portal
- The United Arab Emirates’ Government portal
- Sharik
It also supports the UAE’s Sustainable Development Goals and is quite proactive when it comes to signing MOUs with other government entities.
Smart Services
The Ministry of Community Empowerment website streamlines the service experience for its customers by offering a convenient online portal. You can access, fill out and submit all forms and applications directly on the website for any service with just a click.
The MOCE UAE website provides clear explanations and descriptions for each electronic service, categorised for easy navigation. Smart services are available for:
- Applying for an inflation allowance
- Social welfare application
- NPO by decree registration
- Application for the establishment of nonprofit organizations
- Registration in people with disabilities, “People of Determination” care & rehabilitation centres
- Request to issue a certificate to whom it may concern
- Application for licensing NGOs for People of Determination care and rehabilitation services
- Application for license renewal of NGOs for People of Determination care and rehabilitation services
- Inquiry service about the ministry’s services, initiatives and events
- complaints service
- Application for licensing of private family consulting centres
- License renewal application of the family consulting centres
- Application for publishing advertisements for family counselling centres
- Suggestions service
- Issuance of People of Determination card
- Application for issuing a replacement for a lost or damaged people of determination card
- Application for participating in mass wedding
- Marriage grant application
MOCE Customer Happiness Centres
Several customer happiness centres are working under the MOCE UAE. These include:
- Happiness Centre of Abu Dhabi: 15th Street, East 3, Baniyas, Abu Dhabi
- Happiness Centre of Al Ain: 2nd Steet, Al Jimi, Al Ain
- Happiness Centre of Dubai: 58 B Street, Al Wasl, Jumeirah
- Happiness Centre of Ajman: Sheikh Maktoum Bin Rashid Al Maktoum Street, Al Jurf 1
- Happiness Centre of Dibba Al Fujairah: Sheikh Mohammed Bin Hamad Al Sharqi Road – City Centre
- Happiness Centre of Fujairah: Anajaimat
- Happiness Centre of Khor Fakkan: Seaport Street, Khorfakkan Square
- Happiness Centre of Senior Emirati – Ajman: Tariq Bin Zeyad Street, Meshairef
- Happiness Centre of Umm Al Quwain: Sheikh Mohammad Bin Rashid Street, Al Salamah
- Happiness Centre of Ras al Khaimah: Al Nahdah Street, Dafan Al Khor
- Happiness Centre of Sharjah: Abdulla Bin Jaber Street, Al Yarmook
- Happiness Port – Al Dhaid: Martyr Sultan Bin Huwaiden Al Ketbi Street – Social Services Department Building
- Happiness Port – Al Mirfa: Al Mirfa – Abu Dhabi Road, TAAM Centre
- Happiness Port – Dalma: Dalma Airport Road, Dalma Municipality Building, Abu Dhabi
- Happiness Port – Ghayathi: Arada – Ghayathi – Ruwais Road, Ghayathi Municipality, Abu Dhabi
- Happiness Port – Al Sila: Al Sila – Abu Dhabi Road, TAM Centre
- Happiness Port – Dibba Alhisn: Al Akd Al Fareed Street, Social Service Department Building, Dibba Alhisn, Sharjah
- Happiness Port – Hatta: Dubai-Hatta Road, Al Hosn Square, Hatta Municipality Building
- Happiness Port – Kalba: University Street, Social Services Department Building, Kalba, Sharjah
- Happiness Port – Masafi: Al Dhaid – Masafi Road, Fujairah Municipality Masafi Branch Building
- Happiness Port – Madinat Zayed: Tarif – Liwa Road, TAAM Centre, Madinat Zayed, Abu Dhabi
Other centres that are associated with MOCE include:
- Ajman for Welfare & Rehabilitation Centre for People of Determination: 25th Street, Al Jurf 1
- Dibba Al Fujairah for Welfare & Rehabilitation Centre for People of Determination: Al Goub – Dibba Al Fujairah Street, beside Diyar International Private School
- Cabinet of the Ministry – Dubai: Baghdad Street, near ENOC Petrol Station, Al Qusais First
- Dubai for Welfare & Rehabilitation Centre for People of Determination: Baghdad Street, near ENOC Petrol Station, Al Qusais First
- Fujairah for Welfare & Rehabilitation Centre for People of Determination: Anajaimat, Fujairah
- Moeen Assistive Technology Centre: Baghdad Street, near ENOC Petrol Station, Al Qusais First, Dubai
- Ras Al Khaimah for Welfare & Rehabilitation Centre for People of Determination: Sultan Al Kabeer Road, Al Juwais
- Umm Al Quwain Centre for Autism: Sheikh Mohammad Bin Rashid Street, Al Salamah
FAQs About MOCE
What are the timings for MOCE Customer Happiness Centres?
MOCE Customer Happiness Centres timings are:
- Monday to Thursday: 07:30 am to 03:30 pm
- Friday: 07:30 am to 12:00 pm
- Closed on Saturday and Sunday
How do I contact MOCE Customer Happiness Centres?
For queries, please call the toll-free number 800623.
What is the Eadad Programme?
The Eadad program equips couples, including newly married couples, with the skills and knowledge to build strong and lasting marriages. It is available to all interested participants, including beneficiaries and spouses.
Does Dubai have facilities for People of Determination?
The government has created several facilities for People of Determination in Dubai to create an inclusive environment. These facilities are available for healthcare, transportation, education, employment and rehabilitation.
Where can I find mental health facilities in the UAE?
If you are stressed out lately or have a depressed mood, try to connect with one of these mental health places in the UAE. Knowing where to turn for help is the first step towards positive change, and the highly-trained therapists at these institutes can help you.
What is TAMM?
TAMM Abu Dhabi is a digital customer service ecosystem offering more than 700 government and private sector services, including housing, education, citizenship, healthcare, and other functions, to individuals and the business sector.
This concludes our guide to UAE’s MOCE. If you are looking for schools for students of determination in the capital city, check our guide on special needs schools in Abu Dhabi.
Similarly, many special needs schools in Dubai ensure that every child has access to excellent education facilities regardless of their learning and developmental progress. Also, if you have an autistic child, the Dubai Autism Centre provides various rehabilitation programs and facilities for autistic children.
