Simplify your life: Paying your du bills made simple

• Online Payments
• Banks
• Service Centres and Kiosks
• Other Options
• FAQs

du, formerly known as the Emirates Integrated Telecommunications Company P.J.S.C., is one of two telecom operators in the UAE. The company specialises in providing mobile, IPTV, fixed and broadband services to homes, people and businesses across the nation. As one of the top mobile operators in the country, it has made it super convenient for customers to pay for the many subscription plans on offer as well. There are multiple ways to pay du bills online and otherwise, ranging from app to kiosk payments.

Pay du bill online

Whether you want to pay for du internet packages, considered among the best Dubai internet packages, or other services, there are several ways to do so. In the end, it all boils down your personal preference. Those who prefer the convenience of making their payments online have the following options.

Du app

Download the service provider’s mobile application to pay du bill online quick. The app also allows for payments made with American Express credit cards and even Apple Pay.

Android users can find du application on Google Play. For iPhone users, du is on the App Store.

My Account

Use any GCC-issued credit card to pay your bills. Just log in via your email address and user name on the website. Follow the prompts and you are good to go. You can easily pay du internet bill online and also make payments for other services.

Quick pay du bill

Can’t remember your login credentials? Pay your postpaid bills with the Quick Pay option. Just enter your account or mobile number on the website and follow the steps.

Quick Recharge

Topping up mobile credit is easy with Quick Recharge. Keep up with prepaid payments by entering your mobile number. It’s among the best ways for du quick bill pay.

Banks

Depending on your preferred mode of payment, you can rely on these banks as a du customer.

Express Service Centres and Bill Payment Kiosks

You can find an express service centre or du payment kiosk in the emirate you reside in. A full map of du Express Stores and kiosks can be found on the service’s official website.

Other ways to pay du bill

Apart from the mentioned methods, you can make du payments via the following:

Partner Exchange Houses

Those who opt for exchange centres must note that an account number is a necessary requirement for bank transfers and recharges.

• Axion
• Al Ansari Exchange
• Al Ghurair Exchange
• OneMobile
• FONO
• Al Fardan Exchange
• Redha Al Ansari Exchange
• LM Exchange

Phone payment

You can also make du payments on the phone while using a credit card:

• Press 155 and then press 1
• For home services bills, dial +971-4-390-5555 and choose choice 2 and then 1 after which you enter your credit card details

FAQs

Where can I view my du bill?

You can view and download your bill from the du app, email and My Account service. You can also head to the nearest du sales centre for a copy.

Can I pay du bill online for a friend?

Use the Pay For a Friend option in the My Account Dashboard to pay a friend’s du bill. You will need to add the recipient’s name to your list of du friends first. Just enter the amount to be paid and it’s done. And if they run out of balance, you can also top them up with the du balance transfer service.

What happens if I don’t pay my bill?

Your du services will stop if your total accumulated balance reaches 100% of the maximum usage limit. They will also stop if you are late in payments.

Does du offer a prepaid service?

Those who prefer pay-as-you-go du prepaid data plans can opt for the Flexi or Easy plan, each of which has its own benefits.

That concludes our guide on how to pay du bill online and via other means. The telecommunications provider has made it super easy for customers to keep abreast of payments for a hassle free service. Also from dividing a dinner bill to sending cash in an instant, FastPay Emirates NBD app is your mobile solution for seamless cashless transactions.