How to complain about construction noise in Dubai
You’ve spent long, hard hours at work, the journey back home wasn’t too pleasant either and you are welcomed by excessive noise from nearby properties under construction! What to do? File a complaint! We are here to take you through the entire procedure to make a construction noise complaint in Dubai.
HOW TO DEAL WITH CONSTRUCTION NOISE IN DUBAI?
The Dubai government has allowed construction work to go round-the-clock to facilitate businesses. However, companies may have to apply for a permit before starting work at night.
In case of any violations, residents have the right to pursue legal action. Here’s how you can legally make a construction noise complaint in Dubai.
WHEN CAN I MAKE A CONSTRUCTION NOISE COMPLAINT IN DUBAI?
Dubai Municipality is responsible for enforcing the rules for construction work and the noise it may generate during the day or night. The noise level should not exceed 55 decibels (particularly during the weekdays), which is a bit lower than the sound of an air conditioner or a normal conversation in a restaurant.
- You can report loud construction noise in Dubai between 08:00 pm – 06:00 am on weekdays and 08:00 pm to 07:00 am on weekends.
HOW TO FILE A COMPLAINT ABOUT CONSTRUCTION NOISE IN DUBAI?
VIA DUBAI MUNICIPALITY APP
- Download the Dubai Municipality app:
- Tap “Services”
- Scroll down to “Building and Construction” and choose “Report Construction Noise”
- Upload a video/picture and mention the details of the noise
- Enter the location of the construction site
- Click on the red tab labelled “Proceed”
Please note:
This service is only limited to reporting construction noise in residential areas. It will not be available for users who live in a gated community or a private compound.
OTHER METHODS
- Call Dubai Police on their non-emergency number: 901.
- Email Dubai Municipality at info@dm.gov.ae or call them on their toll-free number: 800-900 to register your complaint.
WHAT TO DO AFTER MAKING A NOISE COMPLAINT IN DUBAI?
- Once your complaint is registered, the director of the “Building and Construction Department” at Dubai Municipality or members of this department will visit the premises to examine the case. If deemed necessary, mandatory directives will be issued to remedy the situation.
- If the construction team subsequently fails to adhere to the directive(s), the concerned officer will take action. This can include writing a report about the violation and imposing a penalty.
Filing a civil lawsuit in the UAE is another course in extreme cases. However, it is unlikely that you will have to head down that route, as most situations get resolved long before that stage. Loud noise in Dubai can be an issue, but you can handle it tactfully.
FAQs
CAN I CONTACT THE POLICE ON THEIR EMERGENCY NUMBER TO COMPLAIN ABOUT LOUD NOISE IN DUBAI?
No, Dubai Police will not entertain your complaint on their emergency number. Dubai loud noise complaints can be made on the numbers mentioned above.
WHY ARE CONSTRUCTION COMPANIES ALLOWED TO WORK AT NIGHT?
The government has allowed construction companies to operate during the night to expedite the process. The idea is that construction can be done quickly when there is relatively less movement around the site. Many construction companies in Dubai take advantage of this rule.
That concludes our process to make a construction noise complaint in Dubai. Whether you are a homeowner or tenant, your rights are well protected in the city.
The construction industry plays a vital role in the country’s economic growth. Therefore, the government proposes rules to facilitate progress across this sector. There is even a law for unfinished real estate projects in the UAE.
To learn more about the rules and regulations in the UAE, visit MyBayut.
