How to request FEWA meter replacement in RAK
Is your water or electricity meter malfunctioning or needs an upgrade? Whatever the reason, navigating the process of a meter replacement request in Ras Al Khaimah EtihadWE can seem daunting.
Worry not! This comprehensive guide will explore everything you need to know, from understanding the different replacement scenarios to choosing the right method and tackling the application process seamlessly.
All About EtihadWE
Formerly known as the Federal Electricity and Water Authority (FEWA), Etihad Water and Electricity or EthidaWE handles the distribution of electricity and water to the northern emirates of the UAE, including Umm Al Quwain, Ajman and Ras Al Khaimah.
This government-owned entity offers multiple services, including water and electricity connection, inspecting the wiring, meter replacement electricity FEWA, paying and viewing bills and more.
On a macro level, this authority is tasked with balancing the cost of production and distribution, studying consumption behaviour and raising awareness about the waste of electricity and water.
Reasons for FEWA Meter Testing and Replacement
Before we make inquiries into the meter replacement request procedure, here are some reasons you should apply for a meter testing/replacement service:
Accuracy and Reliability
Meters can produce inaccurate readings over time due to wear and tear, environmental factors or damage. Regular testing ensures they are measuring usage correctly, preventing over or underbilling. Inaccurate meters can be unfair to both the utility company and the customer.
Technology Advancements
Newer meters often offer advanced features like remote reading, two-way communication and tamper detection. Replacing older meters with newer ones can improve efficiency, data collection and overall service quality.
Safety Concerns
Faulty or outdated meters can pose safety risks like electrical hazards or leaks. Replacement ensures compliance with current safety standards and reduces potential dangers.
Compliance with Regulations
Regulatory bodies often require users to regularly test and replace meters based on specific timeframes or performance standards. This ensures fair and accurate billing across the customer base.
Specific Customer Needs
Sometimes, customers may request a meter replacement due to specific needs like increased capacity for higher energy usage or replacing damaged meters.
Ultimately, meter replacement request in Ras Al Khaimah EtihadWE helps maintain accurate billing, ensure safety, embrace technological advancements and adhere to regulations.
How to Make Meter Replacement Request in Ras Al Khaimah EtihadWE
Without further ado, let’s have a look at the steps to request meter replacement in Ras al Khaimah:
- Visit the Etihad Water and Electricity website.
- Click on the login icon and log in with UAE Pass.
- If you are not a registered user, you’ll first have to create an account on the UAE Pass.
- Once logged in, click the ‘Services’ tab and then ‘EServices’.
- Select the ‘meter testing/replacement.’
- Insert ‘Premise Number,’ select the ‘Service Meter type,’ electricity or water meter, and click ‘Validate Premise.’
- Once the information is validated, the remaining boxes will fill automatically.
- Select the reason for testing or replacing the meter from the “Reason” list.
- Upload or attach the remaining documents on the same page
- You can add comments in the ‘Customer Comment’ box, which is not mandatory.
- Revise the information and then click on ‘Submit.’
As soon as the request is submitted, you will receive a notification to confirm the successful submission of your application via email and SMS. Plus, you will receive a Request Reference Number to follow up on your request status.
Wondering how to follow up on the meter replacement request in Ras Al Khaimah EtihadWE? The process is similar to requesting a meter replacement. Select the ‘meter testing/replacement’ under the ‘Follow Up‘ column. Enter your Application ‘Reference Number’ and click ‘Search.’ A table will appear showing the status of your application.
FAQs About How to Request for Meter Replacement in Ras Al Khaimah
How much does it cost to replace a meter with EtihadWE?
According to the official website, the meter testing or replacement service fee is AED 500. This does not include the cost of the meter itself. It’s best to contact EtihadWE and talk with a customer representative for more details.
How can I contact Etihad Water and Electricity?
You can contact EtihadWE via:
- Phone: 800-3392
- Email: cs@etihadwe.ae
- Customer service centres:
- Ajman: Sheikh Maktoum Bin Rashid Road, Ajman Industrial 1
- Umm Al Quwain: Omar Bin Al Khatab Road, Al Riqqah
- Ras Al Khaimah: Al Seer, Ras Al Khaimah
- Fujairah: SZHP Building, Al Sharyah 1, Fujairah
Does EtihadWE operate in Dubai?
No, EtihadWE is for the northern emirates only. In Dubai, DEWA handles the production, disbursement and management of water and electricity. Similarly, SEWA in Sharjah is responsible for distributing water and electricity in the city.
With this, we reach the end of our meter replacement request RAK service info guide. If you are considering moving from Dubai to Ras Al Khaimah, our guide covers all the steps to make the transition hassle-free!
Stay tuned to MyBayut for more details regarding Etihad Water and Electricity.
