Your handy guide to Etisalat internet packages
The internet has become an essential tool for staying connected with loved ones and the world at large. In the UAE, Etisalat by e& is a major internet service provider, providing residents with a wide range of internet and data facilities. If you’re a new resident wondering which package to select, we’ve got your back. This quick guide to Etisalat internet packages offers you all the information you need to decide!
What is Etisalat eLife
eLife is Etisalat’s internet and TV package that uses fibre optic technology, allowing high-speed internet connections and HD television.
With eLife, you can access or pay your bills, monitor your usage and enable autopay through Etisalat’s website and My Etisalat UAE App.
Etisalat Home Internet Packages
Now, the important part: a breakdown of the internet packages Etisalat offers. Please note that these packages are location-based and may differ for your address.
Once you’ve shortlisted the option you want, here’s how you can purchase your ideal plan:
- Select on your plan of choice from the website
- If needed, customise your option
- Place your order. An agent from Etisalat will get in touch with you.
Buying online saves you from paying the AED 199 installation fee. Your eLife Lite subscription includes a land-line phone and Wi-Fi router at no extra charge.
Home Internet and Landline Plans
eLife Lite 12
- Commitment: 12 months
- Cost: AED 299 per month
- Internet speed: 12 Mbps
- eLifeON Subscription included
eLife Lite 25
- Commitment: 12 months
- Cost: AED 399 per month
- Internet speed: 25 Mbps
- eLifeON Subscription included
eLife Lite 50
- Commitment: 12 months
- Cost: AED 599 per month
- Internet speed: 50 Mbps
- eLifeON Subscription included
eLife Lite 100
- Commitment: 12 months
- Cost: AED 749 per month
- Internet speed: 100 Mbps
- eLifeON Subscription included
Home Internet, TV and Landline Plans
Ultra Starter
- Commitment: 24 months
- Cost: AED 299 per month*
- Internet speed: 500 Mbps, current promo at 750 Mbps
- Includes 150+ free-to-air and basic channels, Starzplay, Amazon Prime and Smiles
Unlimited Starter
- Commitment: 24 months
- Cost: AED 389 per month
- Internet speed: 250 Mbps
- Includes 187+ HD TV channels
eLife Sports
- Commitment: 24 months
- Cost: AED 435 per month
- Internet speed: 100 Mbps
- Includes 120 sports and premium channels
Unlimited Sports
- Commitment: 24 months
- Cost: AED 465 per month
- Internet speed: 500 Mbps
- Includes 262+ sports and entertainment channels
Ultra Sports
- Commitment: 24 months
- Cost: AED 515 per month
- Internet speed: 750 Mbps
- Includes 262+ sports and entertainment channels
- Includes Starzplay, Add-on sports and Amazon Prime
Unlimited Entertainment
- Commitment: 24 months
- Cost: AED 599 per month
- Internet speed: 750 Mbps
- Includes 236+ premium entertainment and OSN Channels
- Includes Starzplay
Ultra Entertainment
- Commitment: 24 months
- Cost: AED 639 per month
- Internet speed: 750 Mbps
- Includes 236+ premium entertainment channels
- Includes Amazon Prime, Starzplay and OSN
Ultra Fusion
- Commitment: 24 months
- Cost: AED 815 per month
- Internet speed: 750 Mbps (current promo 1 GB)
- Includes 236+ premium entertainment channels
- Includes Amazon Prime, Starzplay and OSN
*discounted prices at the time of writing this post
Etisalat Home Wireless
Etisalat Home Wireless is for you if you’re looking for a home internet plan without a TV and landline. This comes with unlimited internet access, a 5G router, a Starzplay subscription and GoChat Premium.
There are two internet plans available: Advance and Premium. Advance costs AED 199 monthly (12-month commitment), while Premium is AED 299 (24-month commitment).
You can order Etisalat Home Wireless online, after which you will receive your package in 24 hours. This package will have a sim and your router. Once plugged in, you can access all the perks of a high-speed internet connection.
Etisalat Data Plans (Mobile Internet)
Etisalat’s data plans can be your saviour if you need high-speed internet on the go. They have a variety of internet packages for different types of users – whether you’re a social media addict, gamer, or just someone who wants to stay connected with friends and family abroad.
Note that the Etisalat data plans available for you depend on whether you’re on a PostPaid or Prepaid plan.
Etisalat data plans for postpaid
- Postpaid plans typically come with local data and ‘minutes’ to make calls. However, there may be instances where you want to add extra data to your plan.
- You can check out the Etisalat Postpaid plans page to determine the most suitable plan based on your budget and needs.
- The Etisalat plans include Freedom Plans, Freedom Live Plans, Emirati Freedom Plans and New Freedom Plans. Each comes with its own perks and benefits – with Freedom Plans being the cheapest option
- They also offer seasonal deals, so check their website occasionally to discover new and better plans.
- If you want to add extra internet or roaming to your postpaid plan, head to the add-on section of the site to browse through multiple data add-ons for prepaid. These packages range from AED 50 to AED AED 999, with data from 500 MB to 50 GB (monthly).
Etisalat data plans for prepaid
- Head to the Prepaid data add-ons section to browse through the various data plans available for you.
- You can choose between plans on a one-time basis or on monthly auto-renewal.
- Plans are available for varying validities, such as 24 hours, 28 days and 30 days.
- You can opt for social data packs if you’re seeking data solely for social media usage. Plans include 120 MB daily for AED 2 per day and 1 GB monthly for 49 AED.
- You can also check out the combo plan section, where packages include minutes for calls with the data.
FAQs about Etisalat Internet Plans
Can I switch from a different network provider to Etisalat?
Etisalat allows switching from a different home internet service provider without changing your landline number (in the same emirate). Fill out the form on the website to Switch to Etisalat and enjoy their various plans. This switch is free of charge.
How can I pay my Etisalat internet bill?
You can use the Etisalat website quickpay or the My Etisalat UAE app to pay your bills. Bill payment dates are typically the 15th of every month, and delays can lead to your internet being suspended. This can also impact your credit score with Etihad Credit Bureau.
How do I transfer my home internet connection when moving to a new residence?
If you are moving to a new home, you can contact the Etisalat team through their website to transfer your Etisalat internet connection. Click on ‘TV and Internet’ on the main menu, and select ‘Moving Home’ to do so.
The technician will then arrive at your current residence, and assist with installing eLife at your new house. Please note that you must log in to your Etisalat account to request this transfer from their website.
Knowing about the best internet connections available to you can help you make your decision. When you move into your new home in Dubai, you typically start getting contacted by agents or third parties who work with these service providers. Before working with these agents, browse these plans to ensure you get the best deal possible.
Stay tuned to MyBayut for more tips on living in the UAE!