A Complete Guide About Du Balance Transfer Service

du Local Mobile Credit Transfer
du balance transfer to Etisalat
du Credit Transfer to International Numbers
FAQs

Emirates Integrated Telecommunications Company, commercially known as du, is one of the best telecom firms in the country. Residents and tourists use the well-known local enterprise’s services. While many of us use up our balance by the end of the month, the du balance transfer service is perfect for those who are more modest with usage. Here is everything you need to know about this balance transfer service.

girl crediting balance — *With, du, you can top-up your credit smoothly!*

DU BALANCE TRANSFER

Counted amongst the top telecom providers in Dubai, du allows its customers to transfer balance locally and internationally.

HOW TO TRANSFER BALANCE FROM DU TO DU AND OTHER NUMBERS IN THE UAE

Wondering about how to transfer credit from du to du and other numbers? Customers can transfer credit to prepaid numbers free of charge through du.

However, it’s essential to remember that balance transfer is only available via the More Time option to all numbers.

To instigate this free du balance transfer service, follow the simple instructions given below:

METHOD 01:

Dial the du to du balance transfer code *121* on your mobile phone
Add the recipient number if you wish to transfer the credit
Enter the amount in AED dirhams and tap #
Wait for the “Carrier Info” notification and press 1 to confirm or 2 to cancel

METHOD 02:

Dial the du balance transfer code *121#, enter the mobile number and then enter the amount. For example: *121#0512345678#
A confirmation SMS will be sent to confirm the transfer

METHOD 03:

Dial *135# from your mobile phone and select option 2 for One2One transfer
Enter the mobile number and the amount
A confirmation SMS will be sent to you

FEES

You can transfer the balance from du to other numbers in the UAE for free.

Please note:

The minimum transfer limit is AED 2, and the maximum is AED 200 per transaction
You can use the same method if you’re wondering how to transfer credit from du to Etisalat

How to Transfer Du balance to Etisalat?

Here’s how to transfer du balance to an Etisalat mobile number in the UAE for free:

Dial 121 on your mobile phone
Add the Etisalat number to which you want to send credit.
Specify the amount you wish to transfer in AED dirhams and end it with a #
Make sure the format is in this form: *121*(recipient’s number)*(enter the amount you wish to transfer)#
For example: dialling 121(recipient’s number)*50# will transfer AED 50
Tap the call button to initiate the transfer

FEES

You can transfer the balance from du to Etisalat in the UAE for free.

PLEASE NOTE

You can send credit to up to 25 friends daily.
Ensure that the total amount you plan to transfer is in your currently available balance.

du SMS keyword list — *You can also use SMS keywords to manage your account (Image credit: du official website)*

HOW TO TRANSFER DU BALANCE TO INTERNATIONAL NUMBERS

With the du international balance transfer service, you can recharge the account of your family and friends back home. The service is available 24/7 and requires no additional transfer fee. To utilise this du international balance transfer service, follow the instructions given below:

Type ”SEND” and send it to 1700
Enter the international MSISDN of the recipient (Format: Country code followed by MSISDN) for example: 919812345678 or +919812345678
Select from the available transfer balance amounts and confirm
Wait for a message confirming the successful transaction

FEES

Customers don’t have to pay additional charges to transfer the balance to international numbers.

Please note:

All du postpaid and prepaid customers can transfer their mobile credit to international numbers.
To find out the countries where you can use this service, send an SMS “List” to 1700.

girl borrowing credit from du — *du offers plenty of customer-friendly services*

FAQS ABOUT TRANSFERRING DU BALANCE

HOW TO TRANSFER THE DU HOME INTERNET CONNECTION WHEN YOU MOVE OUT?

There are two ways to manage the relocation of your du connection.

du App

Download the du App
Log in
Find the Home Plan section
Click the ‘Home Relocation Service’ option
Add the information
Submit the request

My Account

Head over to the Relocation page
Log in to ‘My Account’
Add the information
Submit the request

WHAT IS THE DU CUSTOMER CARE NUMBER?

du customers can dial *177# (IVR) or call 800-155 to talk to their representatives.

HOW TO PAY MY DU BILL?

You can pay your mobile bill through the du app, My Account, du stores, banks, kiosks and Quick Pay. You can also use the du apps for balance enquiry and other tasks available on the App Store and Play Store.

Is there a limit on the number of times/amounts the sender can transfer?

Yes, a transfer limit of AED 150 per month is applicable for all customers.

What is the maximum number of transfers du customers can make in one day?

The number of transfers is unlimited as long as the customer doesn’t exceed the transfer limit of AED 150 per month.

There you have it, a complete guide on how to transfer du balance. If you are looking for home internet in Dubai, du offers some of the best internet packages and supports the best internet calling app in UAE.

You can check your mobile balance easily with a few taps to see if the transaction was successful.

Besides du, Etisalat is another prominent telecom operator in the UAE. You can transfer credit from Etisalat in Dubai to local and international numbers.

How to transfer your mobile balance from du

DU BALANCE TRANSFER