All about the DLD 24/7 Awareness Service
- What is the DLD 24/7 Awareness Service
- Re-Shield
- Rules and Regulations
- Frequently Asked Questions
As Dubai establishes itself as a top destination for property investors from around the globe, the government continues to come up with initiatives that further empower buyers and sellers. Today, information and awareness have become more important than ever – especially when misinformation is fairly prevalent in the cybersphere. Understanding this, the Dubai Land Department has created a 24/7 awareness service for property owners, tenants, and investors that helps to accurately answer any queries or queries they may have. Here’s your guide to the DLD 24/7 awareness service.
About the DLD 24/7 Awareness Service
The Dubai Land Department launched the 24/7 Awareness Service to help individuals learn about the laws that govern the real estate market, answer their questions and stay informed about the processes involved.
On heading over to the 24/7 Awareness Portal, you’ll see that there are three sub-sections. These are Re-Shield, Laws and Regulations, and Instagram.
Re-Shield
Re-Shield, or Real Estate Shield, is the section on the awareness portal that offers a holistic database packed full of essential information about Dubai real estate. This includes laws, regulations, requirements and miscellaneous details.
To access Re-Shield, click on the tab on the left and input your name, nationality and your ‘status’ (whether you’re an owner, investor, or tenant).
If you’re an owner, you will be able to access the following information on DLD 24/7 Awareness Service Re-Shield:
- General questions
- Service charge
- Mollak services
- Management companies
- Owners Committee
If you’re a tenant, you can access the following info:
- Eviction
- Service and maintenance
- Contract
- Deposit
- Rental value
For investors, information on escrow accounts and off-plan properties is available on the 24/7 awareness service by DLD.
Rules and Regulations
The second section is Rules and Regulations. Being aware of the laws that govern the real estate market is vital for all stakeholders, which is why this section is incredibly useful. Apart from property seekers, real estate agents can also use this information to educate their clientele. And that’s why the Rules and Regulations section of the portal allows the user to view and download a variety of documents and circulars related to the DLD. The downloadable resources include the following subjects:
- Anti Money Laundering
- Emirates Book Valuation Standards
- Jointly Owned Property in Dubai
- Leasing Brokerage Agreement
- License Circulars
- Real Estate Legislation
- Survey Guide
The third section of the DLD’s 24/7 Awareness Service is linked to the DLD Instagram page. This social media page offers videos and infographics for all real estate stakeholders, regular posting essential information related to the Dubai real estate market.
So head over to the DLD 24/7 awareness portal to explore all the features offered on the site.
Frequently Asked Questions
What is the online service for off-plan properties in Dubai?
Oqood is an online service for off-plan properties, that helps with registration of properties, contracts and more. If you’re buying off-plan in Dubai, this portal is handy for anything related to your property’s ownership – including transferring ownership and paying your service fees.
What is the role of the DLD?
The DLD, or the Dubai Land Department, oversees all real estate processes that take place in the Emirate. Governing the market, they ensure that the rights of the landlords, tenants, and investors are protected.
The DLD has other regulatory arms, such as the RERA and Rental Dispute Center, that offer quick services for tenants and landlords.
How can I contact the Dubai Land Department?
If you want further information, you can contact the Dubai Land Department at their contact number: 800-4488. They are available from 07:30 a.m. to 03:30 p.m. from Monday to Thursday and from 07:30 a.m. to 12:00 p.m. on Fridays.
Awareness is key to making the right real estate decisions. Stay updated about the UAE real estate market with MyBayut, the best property and lifestyle blog in the region.
