All about DEWA Store: Your one-stop digital solution
Imagine having access to over 800 special offers at your fingertips. Well, that’s exactly what DEWA Store Dubai brings to the table. The online DEWA Store isn’t just any ordinary marketplace. It’s a carefully curated collection of products and services from top-notch retailers and service providers. From everyday essentials to luxury items, there’s something for everyone.
DEWA Store Dubai Overview
What is DEWA Store?
DEWA Store Dubai is a smart initiative introduced by the Dubai Electricity and Water Authority (DEWA) for its valued customers. Launched in 2018, this innovative platform allows all DEWA customers to redeem exclusive offers from various outlets. These offers are designed specifically for DEWA customers, who can conveniently redeem them through the DEWA Smart App.
What is the purpose of DEWA Store?
The primary DEWA Store purpose is to enhance customer satisfaction by providing value-added services from both the private and public sectors. By doing so, DEWA aims to encourage more customers to use its smart app and services.
This initiative aims to improve customer engagement and is crucial in reducing environmental footprint, a significant DEWA strategic objective. By promoting the use of digital services, DEWA Store Dubai is contributing to a more sustainable future.
How to Access DEWA Store Dubai
How can I access DEWA Store?
Accessing DEWA Store Dubai is straightforward. Users need to download the DEWA App onto their smart devices (iOS, Android, Huawei or Apple Watch) to get started.
Once the app is installed, customers must log in using their username and password. After logging in, they will find the DEWA Store service prominently displayed on the main page, making navigating and exploring the available offers easy.
Where can I find DEWA app to download from?
The DEWA app is readily available for download from the Apple App Store and the Google Play Store.
Can we find DEWA Store on the DEWA website?
Sadly, the DEWA Store is not accessible through the DEWA website. It is exclusively available on the DEWA App.
DEWA Store Dubai Offers
What are the types of offers available in DEWA Store?
DEWA Store Dubai offers involve various merchants across several categories, including:
- Home & Living: Spruce up your living space with fantastic deals on furniture and home decor.
- Electronics: Stay connected with the latest gadgets at unbeatable prices.
- Fashion: Look your best without breaking the bank.
- Travel: Plan your next adventure with exclusive travel packages.
Other categories include:
- Home-Moving services
- Telecommunication packages
- Home maintenance
- Health and Fitness
- Bank offers and facilitated instalments
- Insurance
- Leisure and Entertainment
This extensive selection of offers ensures that DEWA Store Dubai customers have access to valuable deals, enhancing their overall experience.
Can I use an offer more than one time?
DEWA store Dubai offers can only be redeemed once per user. However, customers can take advantage of multiple offers from different merchants. While a specific offer may have a one-time use policy, there are numerous opportunities to explore various deals across different categories, allowing customers to maximise their savings.
Is DEWA Store free of charge, or will I get a charge on my Green Bill?
The DEWA Store is completely free to use. No fees or charges are associated with accessing or redeeming offers through the DEWA Store Dubai.
How do I track my selected offer after subscription?
You can easily track subscribed offers through the “My Offer” option in the DEWA Store. This feature lets users monitor their selected offers, ensuring they are well-informed about their subscriptions and can make the most of their available benefits.
How do I cancel the offer I selected?
The process for cancelling an offer depends on the merchant’s specific terms and conditions. Each offer may have different cancellation policies, so customers need to review these details before selecting. This ensures that users know their options and can make informed decisions regarding their subscriptions.
How many offers I can redeem in one day?
You can redeem as many offers as you wish in a single day. The number of offers that can be utilised daily is not limited, providing users with the flexibility to take advantage of multiple deals and maximise their savings.
How do I receive a confirmation for my offer subscription?
The method of confirmation for an offer subscription varies depending on the merchant. Sometimes, the merchant may contact the customer directly to confirm the subscription. In other instances, the offer may not require any confirmation at all. This variability ensures that customers receive the necessary information regarding their subscriptions in a manner that suits the specific offer.
FAQs
If I encounter a problem or need support, how can I contact DEWA?
Customers who require assistance can use the DEWA Store contact number +971-4-322-5555. Please note that this number is specifically for DEWA Store inquiries.
You should contact the call centre number provided by the respective merchant for questions about specific merchant-redeemed offers.
What is DEWA Store Dubai location?
DEWA Store isn’t a physical store. In fact, it’s an incredible online solution. You can browse and purchase from the comfort of your home. It’s shopping made easy, efficient, environment-friendly and economical – just like DEWA’s services!
How can I reduce my DEWA bill?
You can benefit from DEWA’s Smart Living Iniatative to reduce your utility bill and help protect the environment.
That’s all we have for DEWA Store. What sets the DEWA Store apart is its commitment to providing exclusive benefits to DEWA customers. By simply logging into your DEWA account, you gain access to a world of savings that aren’t available anywhere else.
If you have any questions about DEWA, our guide on common DEWA FAQs can be useful. Don’t forget to check out our DEWA bill breakdown guide to understand your utility consumption pattern.
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