Save on your bills with DEWA’s Smart Living Initiative
- Understand Your Bill
- High Water Usage Alert
- Consumption Comparison
- Self-Assess Consumption
- Away Mode
- FAQs
Dubai Electricity and Water Authority (DEWA) proactively provides premium services to customers across the emirate. Through their Smart Living Initiative, the company aims to offer residents a new way to manage their electricity and water consumption. This programme allows customers to monitor and control their usage easily. Additionally, it provides a wide array of features designed to promote sustainability. Let’s learn more about the DEWA’s Smart Living Initiative.
Components of the Smart Living Initiative
Whether you’re looking to understand your bill, detect leaks, compare your usage, or get DEWA store discounts, Smart Living has something to offer everyone.
Understand your Bill and Manage Consumption
The DEWA Smart Living Initiative provides customers with tools to help them understand various parts of the bill for effective utility management. All you need to do is log in to DEWA’s Smart App or the official website to get all the information related to your water and electricity bill.
A key feature is the ability to understand your bill. You get a breakdown of costs that can help identify areas where consumption can be reduced.
Receive High Water Usage Alert
One of the standout features of the Smart Living Initiative by DEWA is the High Water Usage Alert. This alert system notifies you if there is a significant increase in water usage, which could indicate an internal water leak.
You can avoid costly repairs and unnecessary water waste by catching these issues early. It is one of the latest innovative features under Green Dubai, where DEWA aims for a greener and lush city.
Compare Your Consumption with Similar Homes
To help you gain perspective on your water and electricity usage, DEWA allows you to compare your water and electricity consumption with that of similar homes.
This falls under the “My Sustainable Living” program. It aligns with the Demand Side Management Strategy 2030 and the Dubai Clean Energy Strategy 2050, which aims to make Dubai a global hub for clean energy and a green economy.
This comparison can be valuable in understanding how your consumption stacks up against others. It helps you identify areas where you can reduce or manage usage more effectively.
Self-Assess Your Consumption
The “Consumption Assessment Tool” is another innovative feature that enables you to self-assess your home’s energy and water use. This tool identifies your consumption patterns, helping you make informed decisions about managing your utilities more effectively.
How to Use the Consumption Assessment Tool
- Log into your account using DEWA’s Smart App or website.
- Fill out the consumption assessment questionnaire.
- Once the information is complete, you will receive a detailed report about your home consumption breakdown.
- Enjoy customised tips to make your home more efficient.
Exclusive Offers for a Smarter Home
Smart Living users can access exclusive offers through the DEWA Store.
Stay in Control with ‘Away Mode’
The Smart Living Initiative includes an “Away Mode” feature. This allows you to monitor your electricity and water usage remotely. It ensures that there are no unusual spikes in consumption in your absence. Customers with smart electricity and water meters can activate this service through their accounts on DEWA’s Smart App and the official website.
FAQs about the DEWA Smart Living Initiative
Can you transfer your DEWA account if you move to another apartment?
You can request to transfer your DEWA account when you move homes.
How to pay your DEWA bill in Dubai?
There are several methods to pay your DEWA bills, such as:
- Smart App
- Epay
- DEWA EasyPay
- MPay
- Through banks
- Through Customer Happiness Centres
DEWA’s Smart Living Initiative is a comprehensive solution for Dubai residents looking to manage their water and electricity consumption. With various innovative features and tools, it’s easier than ever to manage your utilities efficiently, save money and contribute to a more sustainable future.
