A step-by-step guide to closing a bank account in Dubai
Whether you are moving to a new place or transferring your funds to a different bank, knowing how to close a bank account in Dubai will help you avoid any unnecessary hassles in the long run. Read on to know about the requirements, process and other details about closing a bank account in Dubai.
How to close a bank account in Dubai?
While there are many different banks in Dubai which follow their own processes and systems, generally there are certain standard procedures involved to close an account with a bank in the UAE. Whether it is a conventional bank or one of the many Islamic banks in Dubai, make sure to call your bank’s customer service to see if there are any special requirements you should know of in order to finish the closing of your account properly.
Requirements to close a bank account in Dubai
The documents required for closing a bank account in Dubai and other emirates include:
- A Photo ID; could be a valid Emirates ID and passport
- Any cards associated with your account
- Any cheque books (used/unused) associated with your account
Process to close a bank account in Dubai
In order to close your bank account in the UAE, you need to visit the respective branch to complete the procedure
Withdraw all the money in your account
You can either withdraw cash from the teller at or request a bank transfer to another account you may have. You also need to pay off all outstanding loans and charges before you begin your account closing process. Once the account is empty and all debts and charges are paid off – proceed to request an account closure form from the bank personnel.
Fill a bank account closure form
Basic details such as the type of account you have with the bank and the cause for closure are required on the account closure form. Customers can also request a transfer of funds from their account while filling out the form if the bank offers the service. This form, along with a copy of your ID, can then be turned in at the customer service desk.
Submit all cards and cheque books
Unused cheque books and debit cards must be returned to the bank as part of the process. According to Emirates NBD, if you are unable to submit them, the remaining cheques and debit card will be deactivated as part of the account closure process.
Wait for the confirmation
The bank will then send you an email and a text message confirming the account closure to your registered email address and mobile number. You can also ask for a confirmation if these messages aren’t sent to you automatically.
In case you’re leaving the UAE, you can request a clearance letter stating that you have no liabilities at the time of departure. According to Emirates NBD, to obtain a settlement of liabilities letter, you must:
- Submit a signed request form
- Keep the fee amount in the account
Other documentation may be requested by the bank branch depending on your case. It may take between three-five working days for the process to be completed.
Frequently Asked Questions
Is the process of closing a bank account available online?
No, almost all banks need you to initiate an account closure request by visiting a branch.
Are there any charges for closing your bank account?
No, you can close your bank account in Dubai for free. Your bank might require you to pay a fee if you are closing the account in under six months from opening it.
What could happen if I have left my account open in Dubai?
If you leave an inactive account open, you could incur maintenance charges and costs.
If I want to open a new account in Dubai, what is the procedure to do so?
Follow this procedure to open an account in a Dubai bank. If you want to open an account for your business, check out our guide on how to open a business bank account in the UAE.
That brings us to the end of the procedure of closing a bank account in Dubai. If you are leaving Dubai or any other city in the UAE, it is recommended to initiate the process of closing your bank account at least a week before your departure. Authorised by the Central Bank of the UAE, this process applies to all the banks in the UAE.
