All about Tawjeeh Centers and training sessions

• Tawjeeh
• Services
• Training
• Fees
• FAQs

Like Tadbeer and Tasheel, the Ministry of Human Resources & Emiratisation (MoHRE) introduced Taw-jeeh Centers across the UAE to help business owners and entrepreneurs. Today, MyBayut takes a look at Tawjeeh Centers’ services. This comprehensive guide will cover the definition of Taw-jeeh, the services these centres offer, and more.

What is Tawjeeh?

The word Taw-jeeh in Arabic translates to ‘guidance’ in English. A Tawjeeh Center is like a one-stop-shop for business owners and employees looking for guidance about the UAE Labour law. The Taw-jeeh Centers are accredited centres licensed by MoHRE to offer various services, including creating awareness of the Labour Law in the UAE through training and issuing labour and employment contracts, among other services.

Who can use Taw-jeeh services?

• Business Owners: Understanding rights and obligations
• Labourers: Working conditions and rights
• Representatives: Support in representing workforce interests
• Employers: Business operations
• Employees: Understanding rights and protections

Why was Taw-jeeh introduced?

The main aim of Taw-jeeh Centers is to promote a smooth flow of business in the labour market. All stakeholders can learn their rights and responsibilities.

It not only protects the rights of labourers and employees, but it also preserves employers’ interests. With Taw-jeeh, everyone in the UAE is promised a safe and stable work/business environment.

Tawjeeh Center Services

Here is everything you need to know about the services offered at a Tawjeeh Center in the UAE.

What services are offered under Tawjeeh?

A Taw-jeeh Center covers the following types of services.

• Guidance/assistance to employers and workers regarding the UAE Labour Law.
• Training for employers and employees to raise awareness about the UAE Labour Law.
• Distribution of flyers, leaflets and other publications to raise awareness among employers and employees.
• Issuing and renewing work contracts, permits and certificates for workers.

Tawjeeh Services List

Here is a detailed breakdown of the Tawjeeh Center services and fees:

Note: All the Taw-jeeh fees are paid through the E-Dirham card. Chargers for issuing a new e-dirham card are AED 6, and top-up charges are AED 4.

What is Tawjeeh Training

Mandatory Taw-jeeh trainings for labour cards was introduced in September 2019 to help workers understand the rules and regulations associated with labour laws in the UAE.

Those employed in Skill Level 3 professions will not be given their labour cards without attending these trainings. These centres also hold sessions to help you manage finances efficiently. Along with the training, workers are also given free SIM cards and can enrol in a savings programme.

These training sessions by Tawjeeh are catered to workers who fall under Skill level or category 3, 4 and 5. As per the Ministry of Human Resources and Emiratisation – MoHRE, skill levels are based on academic qualifications, experience and work complexity. Generally, Skill Level One jobs are usually for highly skilled workers like doctors and engineers.

Those required to attend the training are generally related to skill levels 3 to 5, which is defined below:

• Skill level 3 – Skilled workers, like receptionists, office clerks etc
• Skill level 4 –  Manual work, including carpet laying, air conditioning maintenance, etc.
• Skill level 5 – Labourers, domestic workers, cleaners etc.

The Tawjeeh Centers have dedicated lecture facilities with smart systems to support the learning process. There are QR codes assigned to each attendee to monitor attendance and progress.

Here are some of the topics covered in the mandatory Tawjeeh training sessions:

• Labour contract
• Rights and duties of an employee
• Health and safety standards
• The UAE’s culture and laws
• Financial management tips
• Process for raising complaints in the event of non-payment of dues and misbehaviour

Workers are also made aware of a Tawjeeh saving scheme they can enrol in to better control their finances. Thara’a, the Arabic word for prosperity, is a programme that’s part of the UAE National Happiness Programme.

Labourers enrolled in the programme can decide to have a regular, fixed sum of money taken from their payment to go into the savings scheme launched by the Ministry in an agreement with National Bonds Corporation.

TRAINING FEE AND REQUIRED DOCUMENTS

Every employee must pay AED 154.20 in cash when visiting the training centres. The required documents include the original work permit, passport and signed contract(MB page).

FAQS ABOUT TAWJEEH CENTERS DUBAI AND MORE

WHERE ARE THE TAWJEEH CENTERS LOCATED?

If you are searching for “Tawjeeh Centers Locations” on Google, here are the spots that will show up across Dubai.

List of Tawjeeh Service Center locations in Dubai

According to the official MoHRE website, here is the list of approved Tawjeeh Service Centers in Dubai.

• Tawjeeh Office Al Quoz – +971-4-320-0233
• Tawjeeh Center Al Barsha – +971-4-508-9999
• Tawjeeh Jebel Ali – +971-4-885-1226
• Tawjeeh Center DIP – +971-4-888-0777
• Tawjeeh Center Oud Metha – +971-4-357-6666
• Tawjeeh Center Al Mankhool – +971-4-235-7700
• Tawjeeh Center Ras Al Khor – +971-4-288-0223
• Tawjeeh Center Al Nahda (Brain Workers & Employers Guidance) – +971-4-222-2190
• Tawjeeh Al Muraqqabat (Tawjeeh Branch in Deira) – +971-4-227-7011
• Tawjeeh Center Al Qusais Dubai – +971-4-607-3666
• Tawjeeh Center Al Quoz: +971-4-320-0233

Taw-jeeh Centers can also be found across the other emirates too. You can visit MoHRE’s official website to learn more about Taw-jeeh Abu Dhabi Centers and offices in other emirates.

Here are the contact details for some popular Tawjeeh offices in Sharjah and Abu Dhabi.

• Taw-jeeh Sharjah: +971-6-512-5999
• Taw-jeeh Abu Dhabi: +971-56-404-0604

WHAT IS THE TAW-JEEH TRAINING SCHEDULE?

Tawjeeh training schedule depends on the courses you opt for.

WHAT ARE THE TAW-JEEH CLASS TIMINGS?

Classroom sessions last for around 1 hour and 45 minutes. This is followed by an informative video about employment regulations in the country.

WHAT ARE THE TAW-JEEH CENTERS TIMINGS?

The working hours for all Tawjeeh Centers are Saturday to Thursday from 08:00 am – 08:00 pm.

HOW CAN I ASK A QUESTION ABOUT TAW-JEEH SERVICES?

For more clarification on the above-mentioned information, you can contact the MoHRE on their toll-free number 80060 or email them at info@dubaitawjeeh.ae. You can also download the official Tawjeeh app to avail of the services.

That concludes this guide on Tawjeeh in the UAE. We hope you found this article informative. You may also want to know more about Tadbeer and Tasheel, two other MoHRE initiatives.

For entrepreneurs looking to start a business in Dubai, here is a helpful guide on setting up a business in Dubai. If you are planning to purchase a space for your business there are several offices for sale in Dubai.

As for those searching for a new home in Dubai, browse through Bayut’s latest listings for apartments and villas for rent in Dubai.

We routinely cover all the latest updates on different government initiatives like these in the Rules and Regulations section of our blog. So, keep an eye out if you’d like to stay updated. If you’d prefer the updates to come to your email, subscribe to MyBayut’s newsletter.

*Disclaimer: The cover image of this article is courtesy of Taw-jeeh Dubai’s Facebook page.