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Easier commutes: All about RTA’s digital nol card

5 min read
Published: 30 Oct, 2024
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Regular commuters in Dubai need not worry about using their old nol cards thanks to electronic nol cards, — originally launched in collaboration with Huawei and Dubai’s Roads and Transport Authority (RTA), this facility is also available for Samsung phone users. From the mobile app to phone compatibility, here is all you need to know about the digital nol card.

ABOUT THE DIGITAL NOL CARD

The Roads and Transport Authority (RTA) has taken multiple steps to facilitate travellers in buying tickets for public transport in Dubai. For instance, you can use the card to commute to different parts of the city – from the Dubai Metro and Dubai Tram to water taxis and RTA buses.

Thanks to swift advancement and the adoption of modern technology, the RTA has also made using and recharging your e-nol card much easier.

pay for dubai metro through nol digital card
Digital nol cards enable payment through phones

The Roads and Transport Authority continues to adopt innovative digital technology to facilitate loyal customers. The virtual nol card for Huawei phones was a groundbreaking collaboration between the RTA and Huawei Consumer Business Group. 

However, RTA also signed an agreement with Samsung Gulf Electronics. This agreement facilitates the use of digital nol cards on Samsung smart devices through the nol payment platform (nolPay App).

HOW DOES THE DIGITAL NOL CARD WORK?

The answer to ‘how to use digital nol card’ is simple. This card enables payment through Huawei and Samsung smartphones. Users can download the GCC’s first digital nol card on the nol Pay mobile app via the HUAWEI AppGallery or Playstore for Samsung. Just download the app, create your ID and start availing nol card e-services.

You can then start using the card. The app works with Huawei Wallet to pay for public transport tickets or pay on the go. You can also recharge the digital card directly through the app. 

By downloading the digital nol card app or nolPay app, Samsung users can conveniently make cashless transactions or pay on the go by simply tapping their smartphone or smartwatch. Additionally, the digital nol card can be used at various retail shops, groceries, public parks, museums and other participating locations.

how to get digital nol card to commute via metro
Use nol card e-services to commute within Dubai with ease

NOL PAY APP FEATURES

Dubai’s Road and Transport Authority (RTA) has recently introduced new features through a revamped nol Pay app. These new features align with the official payment platform’s aim to make transportation easier for residents and tourists in Dubai.

These features include:

  • Users can top up their balance at any time, from any location and on all platforms, enabling them to recharge their nol card through the app.
  • Users can conveniently apply for and renew personalised nol cards by linking their RTA account with their digital ID account.
  • To simplify the registration process for unidentified nol cards, users can now easily log in using their digital ID accounts.
  • The app tracks the status of applications and receives notifications, ensuring that users are well-informed about the progress of their applications.

WHICH SERVICES CAN I PAY FOR?

All RTA transport methods that accept nol card payments also allow the digital card. This means you can use it to buy tickets for the Dubai Metro, Dubai Tram, Dubai water taxis and other public transport services in the emirate. These cards can be used at merchant stores that accept nol payments.

Don’t forget to check your nol balance online to ascertain if you need to recharge before you start your journey.

Digitise Your Nol Card on the Device

Wondering how to use nol card in mobile or how to get a digital nol card? Follow the steps below to digitise your nol digital card on your device.

For Samsung Users:

  • Have your physical nol card ready.
  • Install the nol Pay app on your Samsung device.
  • Connect your nol Pay app to your UAE Pass account for easier login.
  • Select “Get My nol Card” in the nol Pay app.
  • Choose the option to digitise your existing physical nol card.
  • Follow the on-screen steps to complete the digitalisation process.

For Huawei Users:

  • Launch the Huawei Wallet app on your device.
  • Tap the “+” button to add a new transportation card.
  • Select whether you want to add a silver or gold nol card.
  • Choose the option to digitise your existing physical nol card.
  • Follow the on-screen steps to complete the process.

FAQS ABOUT DIGITAL NOL Cards

IS THE NOL PAY APP SAFE TO USE?

Since this is a semi-government venture, you can confidently use the app without worry. HUAWEI AppGallery’s full-cycle security and protection system ensures that all payments made by customers are safe. Extensive testing has been conducted to ensure that the highest international privacy standards are exceeded. You can use the nol Pay app to recharge your digital cards and even get a refund for your nol card balance.

CAN I USE THE NOL CARD TO PAY FOR THE MONORAIL?

Yes, now you can pay the fare of Nakheel’s Palm Monorail through your nol card.

CAN I USE THE DIGITAL NOL CARD ON MY HUAWEI SMARTWATCH?

HUAWEI WATCH 3 and 3 Pro users can use their HUAWEI Wallet to top up their digital nol cards and pay on the go.

Like Huawei phone users, those using HUAWEI WATCH 3 and 3 Pro can buy RTA transport tickets and make payments by tapping their watch.

nol Card
Give your old nol card an ultra-convenient upgrade with the ‘e nol card‘

WHICH ARE THE BEST APPS TO GET AROUND IN DUBAI?

Visitors and residents can commute within the emirate thanks to the many public transport apps in Dubai at their disposal. A popular option is the S’hail app, which allows you to easily book a car or taxi and even plan your commutes.

If you are an expat and wondering how to video call in Dubai, use one of the internet calling apps in the UAE to connect with family and friends back home.

The partnership between Huawei and the UAE government is expected to bring innovative projects in the future. Technology is ever-improving and the UAE government is actively seeking ways to make its services resident-friendly. Digital cards are also a significant step in the government’s initiative to boost online payments and push towards a cashless society.

Follow MyBayut to learn about all the public transport in Dubai. 

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