Report crime anonymously with the Al Ameen Service in Dubai
The safety and security of residents and visitors are of utmost importance in the UAE. The government has implemented several measures to make the UAE one of the safest destinations in the world. Being mindful of the security challenges in the developed world, the UAE government has also launched many digital services and platforms to keep the country safe for residents and visitors alike. Al Ameen service in Dubai is one such initiative that has been designed to provide people with a platform to voice their security-related concerns – but anonymously.
What is this service, and how does it make the emirate safe for everyone? Let’s find out.
WHAT IS THE AL AMEEN SERVICE IN DUBAI?
Officially launched in 2003, the Al Ameen Service from the Dubai Police allows people to communicate with relevant authorities in the emirate regarding any concerning issues.
What follows is a sample of the list of crimes you can report via the service:
- Economic offences
- White-collar crime
- Financial crime
- Activity that risks the lives of others
- Any traffic-related issues
- Reporting social cases
- Any activity which breaks UAE laws
Available 24-hours, the service allows complete anonymity for anyone contacting local authorities about specific issues. Those interested in putting their concerns forth can do so with the Al Ameen Service website, toll-free numbers, fax, SMS and email.
FEATURES OF THE AL AMEEN SERVICE
This Dubai Police service enables anyone to report incidents without exposing their identities, thereby encouraging the act. In addition to round-the-clock availability, the Al Ameen Service has these features:
- Easy communication
- Assurance of caller safety
- Assurance of caller anonymity
- Assurances of total confidentiality
- Open to report any information in all fields, whether social, economic, political or other
HOW TO USE THE AL AMEEN SERVICE?
Users are encouraged to use the service’s website by clicking on the “Report Incident” button on the homepage. Details required for reporting incidents include selecting the “Incident Type” from the drop-down menu, contact details and description. In the Incident Type section, users can choose between Insult of the Divine, Insult of the state and rulers, Photography of vital facilities, Suspicion of money transfer, Strikes, Threats, Pamphlet distribution and others.
HOW DO I CONTACT THE AL AMEEN SERVICE?
Residents can also contact the Al Ameen Service via a toll-free number, fax, SMS, email or the official website. Here is an overview of contact details:
- Al Ameen toll-free number: 800-4888
- Al Ameen Contact number outside the state: +971-500-4888
- WhatsApp number: 050-856-6657
- SMS: 4444
- Email address: alameen@alameen.gov.ae
The service prioritises confidentiality. For example, those reaching out by calling the toll-free number need not reveal their identities. Furthermore, providing personal phone numbers is optional.
GOALS OF THE AL AMEEN SERVICE
The service is suitable for those who hesitate to report crimes or other cases at local police stations and don’t want to be called to courts to testify or be involved in complex investigations.
- Encourage mutual participation in maintaining stability and security in society.
- Encourage overall contribution for the pursuit of a peaceful environment on an individual level.
- Provide active and safe channels of communication for reporting incidents.
- Encourage initiatives to convey information that may be harmful to society.
- Make people aware of the positive impact of providing information that lessens dangers.
- Guarantee a safe environment for residents, citizens and visitors.
- Develop the notion of shared responsibility to achieve a secure environment.
FAQS
IN WHAT LANGUAGES CAN I MAKE A COMPLAINT?
The service is available in four languages — English, Arabic, Malayalam and Hindi.
WHEN CAN I MAKE A COMPLAINT?
The service is also available 24/7.
That’s all for our overview of the Al Ameen Service in Dubai. Those interested in filing complaints can do so via the Smart Police Stations in Dubai. If you are away from home for an extended period of time, you can ensure peace of mind by making use of the Dubai Police Home Security App.
For information on other services rendered by the Dubai Police and government, stay tuned to MyBayut.
