How to book a taxi in Abu Dhabi
Whether you are a resident looking for a reliable taxi service to get around the capital or a tourist who is interested in exploring the many attractions and activities in Abu Dhabi, the emirate’s well-managed taxi network makes it easy to commute even if you don’t have your own vehicle. The Abu Dhabi taxi booking process is also fairly straight forward, so you can easily find transportation on the go.
ABU DHABI TAXI BOOKING
All taxis in Abu Dhabi are regulated by TransAD (the Centre for Regulation of Transport by Hire Cars). The aim is to offer a safe, efficient and accessible public transport system. All fares are also well-regulated and calculated as per the official rate on the taxi metre.
TAXI STANDS
There are dedicated taxi stands at all major shopping centres in Abu Dhabi. Whenever you are at any one of these malls or shopping centres, it is easy to find the taxi stand. Similarly, there are dedicated spots for taxis at recreational attractions, major hotels, hospitals, bus terminals and airports. You can easily hop into a cab at these dedicated spots and commute to other parts in the city.
ABU DHABI TAXI BOOKING ON PHONE
If you want to get a taxi and you are not near a dedicated stand, you can easily dial 600-535-353 for Abu Dhabi taxi booking. The customer service representative will guide you through the process and a taxi will arrive at the allotted time to the agreed-upon destination.
ABU DHABI TAXI BOOKING VIA TRANSAD APP
Another helpful way to book a taxi in Abu Dhabi is through the TransAD mobile app. Here is how you can book a taxi via the Abu Dhabi Taxi app.
- Download and launch the TransAD Taxi app. The app is available for both iOS and Android users.
- Go to the taxi booking menu.
- Select your taxi type.
- Search and enter your pick up location to confirm your ride.
- Cancellations can also be made via the app.
When using the TransAD app, you can:
- Contact the 24-hour live support
- Create/edit profiles and maintain a record of bookings
- Track your taxi after booking
- Get your taxi fare details
- Save your favourite locations for future use
- Rate your trips
- View the map
- Provide feedback
You can opt for the standard taxi services to travel within the emirate. Premium Taxi Services can be booked via TransAD app to travel to other emirates.
The authorities monitor all bookings. Hence, taxi drivers have to fulfil all requests made via the phone or the app. You can also simply find a taxi on the side of the road at any time in any area, the old school way. The signature silver colour and yellow roof will help you to easily identify a taxi from a private vehicle.
PINK TAXIS
Pink taxis are driven by women drivers. Only women and children under the age of 10 can use this facility. The fare and services of the Pink Taxi are the same as any other taxi. To book a pink taxi, you can call 600-535-353.
ABU DHABI TAXI FARES
The fares for the normal taxis and pink taxis are the same.
Day Time – 06:00 am to 10:00 pm | Night Time – 10:00 pm to 06:00 am |
|---|---|
Day Time – 06:00 am to 10:00 pm Minimum fare AED 12 | Night Time – 10:00 pm to 06:00 am Minimum fare AED 12.00 |
Day Time – 06:00 am to 10:00 pm Starting fee AED 5 | Night Time – 10:00 pm to 06:00 am Starting fee AED 5.50 |
Day Time – 06:00 am to 10:00 pm Every 1 km up to 50 km AED 1.82 | Night Time – 10:00 pm to 06:00 am Every 1 km up to 50 km AED 1.82 |
Day Time – 06:00 am to 10:00 pm Every 1 minute of waiting time 50 fils | Night Time – 10:00 pm to 06:00 am Every 1 minute of waiting time 50 fils |
Day Time – 06:00 am to 10:00 pm Booking fees AED 4 | Night Time – 10:00 pm to 06:00 am Booking fees AED 5 |
ONLINE PAYMENT
ITC (Integrated Transport Centre) recently activated the online payment system for booking taxis in Abu Dhabi. The entire fleet of over 6,000 vehicles now offers this facility.
To pay online for a taxi in Abu Dhabi, you need to download the Abu Dhabi Taxi application which is available on both Apple Store and Google Play. You can then register an account and enter your credit card details. Further provisions are being made by which customers would be able to enable e-purses soon.
Whether you pay online or using cash, remember to take the receipt. In case you forget any item in the taxi, with the help of the receipt number, the helpline representative would be able to locate the item and get it back to you.
Other Types of Public Taxis in Abu Dhabi
ABU DHABI AIRPORT TAXI SERVICES
You can book a taxi from Abu Dhabi airport to get to your destination in the city. The minimum fare for an airport taxi in Abu Dhabi is ED 20. Taxis are available from dedicated spots located within the airport terminals.
MERCEDES VITO
This service, which is also available at the airport has a normal fleet and one which is specially designed for people of determination. With trained drivers, the latest technology, and luxurious Mercedes Vito cars, this is a safe, convenient and secure option.
RIGHTS AND RESPONSIBILITIES
When you book a taxi in Abu Dhabi, you are entitled to certain rights as a passenger and have to fulfil some responsibilities.
RIGHTS:
- You can select the route
- Check the taxi meter
- Request air conditioning
- Refuse to pay any tip
- Look at the driver’s photo identity card.
RESPONSIBILITIES:
- Pay the complete fare, including booking fees and any toll charges
- Wear a seat belt
- Should not smoke, eat or drink in the taxi
- Should not force the driver to stop in an unsafe place or any place where it is illegal to do so.
- Secure children under 12-months using a child’s seat.
THINGS YOU MAY WANT TO KNOW
- The ministry of Community Development offers discount cards for people of determination, elderly people and some other social cases. To avail of the discount, you need to sign up and get their electronic discount card.
- Inter-emirate taxis are available at the intersection of the bus station at Hazaa bin Zayed the First road and Sultan bin Zayed the First.
- Fares are determined by the metre.
As a precautionary measure against COVID-19, strict provisions have been made by the authorities to make travel safe for everyone. All taxis in Abu Dhabi are being sterilized at the beginning and at the end of a working shift. After every trip drivers clean the vehicle as a precaution. All taxi users are required to use gloves and wear masks. No more than two passengers are allowed in a taxi in Abu Dhabi. Plastic isolators have also been installed between driver and passenger.
Abu Dhabi taxi booking is a simple process. Taxi drivers in the emirate are generally courteous, knowledgeable and helpful. If you want to know how to get a taxi in Dubai, our guide has got you covered.
You can also rent a car in Abu Dhabi at reasonable rates if you would prefer to drive on your own. The bus service in Abu Dhabi is another reasonable option you can consider if you need to commute around the capital.
