There is a set of Abu Dhabi parking rules implemented by the Abu Dhabi Department of Transport (DoT) that both visitors and residents should know and follow. The paid parking system of the capital city, Mawaqif, makes finding a parking spot in the city easier and faster. Aside from a few exceptions, motorists need to pay a particular fee for parking in Abu Dhabi.
Are you wondering how Mawaqif works? Or how much do you have to pay for parking near your office or home? If yes, then read on as we have covered everything you need to know about parking in Abu Dhabi.
OVERVIEW
Mawaqif is a public parking system implemented by the Department of Transport in Abu Dhabi. All public parking zones in the emirate are paid zones. However, free parking in Abu Dhabi is available on Fridays and national holidays. There are thousands of parking meters installed throughout the city ensuring easy access to parking spaces in the city.
TYPES OF PARKING PERMITS IN ABU DHABI
Mawaqif has a diverse range of parking options. Users can apply for a parking permit that suits their needs. Here’s a list of different parking permits available for motorists.
Residential Parking Permits
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Tenants and residential property owners can apply for a residential parking permit. This permit can also be issued to the first degree relatives (mother, father, wife, sons, brothers and sisters) of the owner or tenant only if they are residing in the same home. It allows the residents to park their vehicle in the paid parking places located within the applicant’s residential area without paying any extra charges.
Emirati families residing in apartments are entitled to four free parking permits. Keep in mind, each permit only serves one vehicle. Residents can get residential parking permits from any of the Mawaqif service centres. The process of applying for a permit is quite simple and easy.
- Fill the application with the required documentation
- Make the required payment
- Receive the parking permit from the Department of Transport
Fee Structure for Residential Permits
Areas designated for residents can easily be identified through Mawaqif signs that read “Resident Permit Only” and is enforced from 09:00 pm to 08:00 am. Here is a rundown of the fee structure for the residents of apartments and villas:
- Fee for UAE nationals in apartments – Free for 4 vehicles
- Fee for UAE nationals in villas – Free
Fee requirements for non-UAE nationals residing in villas and apartments for rent in Abu Dhabi are:
- First vehicle: AED 800
- Second vehicle: AED 1,200
Some of the new residential areas in Abu Dhabi come with dedicated parking spots. Most buildings in Al Reem Island are known to provide underground parking for residents.
Tenants of apartments in Sigma Towers, Al Reem Island can avail of free parking. Other popular buildings with rental apartments in Abu Dhabi that comes with free parking include Burj Mohammed Bin Rashid WTC in Al Khalidiyah and Nation Towers in Corniche Area.
For more information regarding Mawaqif registration, renewal, cancellations and payments, visit the Department of Transport website or call the customer service centre:
- Mawaqif contact number: 800-88-888
Limited Term Public Parking
Abu Dhabi’s Integrated Transport Centre also offers limited-term public parking permits for residents. Customers, individuals and companies can use the limited parking permits in standard surface public parking spaces. The standard parking spaces are marked with black and blue paint in the capital city and Al Ain. Here are the details for parking charges and duration.
Duration | Parking Permit Cost |
---|---|
Duration 1 Month | Parking Permit Cost AED 391 |
Duration 3 Months | Parking Permit Cost AED 1,174 |
Duration 6 Months | Parking Permit Cost AED 2,348 |
Duration 1 Year | Parking Permit Cost AED 4,695 |
HOW TO APPLY FOR LIMITED TERM PERMIT?
Apply for the permits online via www.itc.gov.ae and browse through the E-services section. Motorists are required to provide accurate information and documents such as the Emirates ID and vehicle registration card.
TERMS AND CONDITIONS FOR LIMITED TERM PARKING
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- It’s essential to note that Mawaqif’s limited-term permit will not replace resident parking permits but replace the daily parking ticket for standard parking that costs AED 2 per hour and AED 15 for a day.
- The limited-term parking permit forbids users to reserve parking or use reserved parking spaces and parking in prohibited areas.
- The limited-time permit doesn’t allow users to park in residential areas, villa areas and premium parking spaces marked with white and blue paint.
- If a permit holder is travelling out of the city or the country, they need to submit a request to park their vehicle in a dedicated parking spot. It will avoid the car being considered abandoned or be towed away.
MAWAQIF MULTI-STOREY PARKING
Mawaqif regulates public multi-storey parking in Abu Dhabi as well. The parking slots are scattered across the capital city. There are eight public multi-storey car parks within Abu Dhabi that include:
Location | Total Multi-Storey Parking Slots | Parking Slots Reserved for Ladies | Parking Slots for People of Determination |
---|---|---|---|
Location Behind LIWA Centre | Total Multi-Storey Parking Slots 394 | Parking Slots Reserved for Ladies 26 | Parking Slots for People of Determination 4 |
Location Madinat Zayed* | Total Multi-Storey Parking Slots 722 | Parking Slots Reserved for Ladies 0 | Parking Slots for People of Determination 4 |
Location Corniche | Total Multi-Storey Parking Slots 723 | Parking Slots Reserved for Ladies 18 | Parking Slots for People of Determination 4 |
Location Behind Zakher Hotel-opposite Maria Cinema | Total Multi-Storey Parking Slots 437 | Parking Slots Reserved for Ladies 18 | Parking Slots for People of Determination 1 |
Location Behind Health Ministry | Total Multi-Storey Parking Slots 487 | Parking Slots Reserved for Ladies 18 | Parking Slots for People of Determination 6 |
Location LIWA Street | Total Multi-Storey Parking Slots 305 | Parking Slots Reserved for Ladies 26 | Parking Slots for People of Determination 4 |
Location Behind Al-Noor Hospital | Total Multi-Storey Parking Slots 857 | Parking Slots Reserved for Ladies 26 | Parking Slots for People of Determination 8 |
Location Al Dana Multi-Storey Parking | Total Multi-Storey Parking Slots 583 | Parking Slots Reserved for Ladies 42 | Parking Slots for People of Determination 6 |
*Please note that Madinat Zayed multi-storey parking is managed as surface parking area.
MAWAQIF MULTI-STOREY PARKING TARIFF
Duration | Tariff |
---|---|
Duration 1 Hour | Tariff AED 2 |
Duration 1 Day | Tariff AED 15 |
Duration 3 Months | Tariff AED 1,369 |
Duration 6 Months | Tariff AED 2,738 |
Duration 12 Months | Tariff AED 5,475 |
ABU DHABI PARKING PAYMENT METHODS
ITC offers several ways to pay for parking in Abu Dhabi. Opt for a payment method most convenient to you. Let’s explore the multiple ways to pay for parking in the capital city.
Mawaqif Rechargeable Cards
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To make parking payments when required, the service provides motorists with the option to purchase Mawaqif Rechargeable Cards. Parking fees are automatically deducted from your Mawaqif account (stored value account), which you must first register for. You can also pay for parking through SMS. Read about Mawaqif parking by SMS for more information.
The card is available for AED 50 with a balance of the same value. The balance will be added to your Mawaqif account once you activate the card by linking it to the account.
HOW TO ACTIVATE MAWAQIF RECHARGEABLE CARD?
Follow these steps to activate your rechargeable card online.
- Visit ITC’s official website to apply for a Mawaqif account
- Login to your Mawaqif account if you already have one
- Click on “Link Rechargeable Card” and enter your card details
- Once the card is linked, you’ll receive a confirmation SMS and the current balance on your card.
If you wish to activate your Mawaqif rechargeable card through SMS, all you need to do is send an SMS in this format to 3009:
LINK<SPACE>CARD NO<SPACE>CVC
Its important to note that the card number consists of 16-digit. Card Verification Code (CVC) is a 3-digit number listed on the right side of the card number.
Linked to a motorist’s registered Du or Etisalat mobile number, this account is an essential requirement for Abu Dhabi parking payments. Once your Mawaqif account is created, you will need to top it up with the funds necessary for paid parking in the city. This can be done through secure credit card transactions online, through dedicated kiosks or by visiting Customer Happiness centres.
M-mawaqif Service
Your official Mawaqif account will also help you to use the M-mawaqif service — a value-added service which allows motorists to pay parking fees through their registered Du or Etisalat numbers.
- Send an SMS (in a predefined format) to 3009
- Receive a parking permit via text message with your parking details
- Parking attendants will validate your details via their handheld devices
Terms of use for Mawaqif and M-mawaqif service
Here are the Abu Dhabi parking rules regarding the Mawaqif and m-mawaqif accounts:
- Private plate vehicle owners are required to register for a Mawaqif account.
- Registration for Mawaqif is necessary for using M-mawaqif online services.
- Users need to have registered UAE Etisalat or Du mobile numbers for using m-mawaqif and Mawaqif.
- Registration of M-mawaqif is mandatory for all motorists.
- Only residents who own private plate vehicles can use the m-mawaqif service without vehicle registration.
- Charges for M-mawaqif depend on tariffs.
- Additional standard SMS charges apply for sending text messages to 3009.
Charges for Public Parking in Abu Dhabi
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It’s always a good idea to keep public parking charges in mind before heading out, especially if you intend to park in areas that are outside your residential zone. Mawaqif parking timing in Abu Dhabi is from 08:00 am to 12:00 am from Saturday to Thursday. Here is a review of parking fee in Abu Dhabi:
- Standard Parking Spaces (black and turquoise curbs): AED 2 per hour, AED 15 for 24-hour parking
- Premium Parking Spaces (white and turquoise curbs): AED 3 per hour
Parking Fines Abu Dhabi
After going in-depth on parking in Abu Dhabi, let’s now talk about the prickly subject of parking fines. Mawaqif offers a 10-minute grace period for vehicles that are parked illegally. Motorists who are caught violating Mawaqif regulations are required to pay fines. You can also check your Abu Dhabi traffic fines to know if you have any liable penalties including tailgating fines in Abu Dhabi. Here’s a brief list of parking violations and fines that motorists should be aware of:
- Parking in prohibited areas: AED 200
- Abuse of parking space: AED 200
- Parking vehicles on pavements: AED 200
FREQUENTLY ASKED QUESTIONS
IS PARKING IN ABU DHABI FREE?
Free parking in Abu Dhabi is available in Ramadan and Eid holidays. In Ramadan worshippers can park for free in parking places surrounding mosques for the duration of the Taraweeh prayers. Public holidays are exempt from parking charges if announced by ITC.
HOW TO GET YOUR PARKING PERMIT IN ABU DHABI?
You can visit www.itc.gov.ae to apply online. Another option is to visit any of the Mawaqif Customer Service Centres or the Department of Transport’s Customer Service Centre. Fill the application at the centre and submit the required documents. Pay the applicable fees and your parking permit process is complete.
WHAT IS DARBI?
Darbi application by ITC is a convenient app that provides live data on traffic conditions, road works, airport location, flight information and much more. It can also be used to find and pay for parking in Abu Dhabi.
WHAT ARE THE CHARGES FOR PUBLIC PARKING IN DUBAI?
If you are residing in one of the apartments in Dubai or are visiting from the capital city, you should be aware of the parking charges by the emirate’s Road and Transport Authority. The RTA parking charges in Dubai range from AED 2 to AED 4 per hour, depending on the zone that you park in. You can also get a seasonal parking card from RTA to enjoy discount rates.
That’s a wrap on our guide to Abu Dhabi parking rules you should be aware of. For those who rely on public transport to get around the capital, here’s our detailed guide to public transport in Abu Dhabi, containing information about taxis, buses and Hilafat smart cards.
Salik or DARB in Abu Dhabi is another initiative by ITC that aims to reduce road congestion by making it convenient to pay the toll. Our comprehensive guide to driver’s license in Abu Dhabi will come in handy if you wish to apply for one.
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Can we park 3ton truck in city area?
Hello Shaheen!
Thank you for reaching out to us. The parking laws in Abu Dhabi for commercial vehicles are dependent on the use of the vehicle. For instance, contracting companies are expected to get a permit to park the vehicle, but this is valid only during the period in which construction happens. We would recommend that you contact Mawaqif on 800 3009, or email Mawaqif@dot.abudhabi.ae. Have a great day!
Why did I get a fine parking in a residential area zone while having displayed the mawaqif ticket that should be expire the next day?
Hi Merl! In answer to your query, any grievances concerning parking fines can be resolved through the Mawaqif customer care centre in the city. Just visit any Mawaqif customer care centre near you and fill an appeal form. You will also be required to attach a copy of the parking ticket with the form. If your parking fine is not justified, action will be taken to remedy it. The service is entirely free too.
Hope this helps. Have a nice day!
what is the requirements for availing residential permit? and where is the location of the office and what is the Office hours? thank you.
Hi Joey!
In answer to your query, you can apply for a residential parking permit online from the Mawaqif website or visit the Mawaqif service centre at the DOT main office:
– Address: Al Khor Street, Al Maqta 2, Al Maqta
– Working hours: 07:00 am to 03:00 pm (Sunday to Thursday)
For further information, please contact the Department of Transport in Abu Dhabi at the toll-free number: 800 88888
We hope this helps. Have a nice day!
hi! just want to ask if you have a residential permit, are you still required to pay hourly rates when parking on your zone? also, if I park on the non-residential zone, does my residential permit apply?
Hi Ronald.
You don’t have to pay hourly rates when you are parking in your zone if you have a residential permit. Additionally, the permit only covers you for your area. In other areas, you will have to pay the hourly parking fee to park your vehicle.
We hope this helps. Have a great day!
Is there a limit to the number of hours to park in premium on a Friday
Hi Ha,
Thank you for reaching out to us. In answer to your query, parking is generally free on Fridays in Abu Dhabi. For specific queries, please contact Mawaqif on 800 3009. Have a great day!
I got a parking ticket 200 aed while I was a doctor’ s appointment.
Apparently I knew nothing of the rules…..is there I can fill up a complaint since I did not park on purpose.
I am really sorry I was not informed right.
Thank you in advance,
Fotini
Hi Foteini,
Thank you for reaching out to us. Parking regulations in Abu Dhabi are strict. We recommend that you contact Mawaqif on 800 3009 or email Mawaqif@dot.abudhabi.ae for complaints. Have a great day!
Good Morning,
Is there any grace period for renewing residential parking permit in Abu Dhabi?
Hi Hamsa,
Thank you for getting in touch with us. In answer to your query regarding grace periods for parking permits, please contact Mawaqif on 800 3009.
Have a great day!
I put 24 hrs standard parking i went to the city and park in premium when i came back i have fine..the issue is, should i take another ticket when i have already 24 hrs ticket it so annoying and i read before that we can use standard on premium ,,can i contest this.pls advice
Hi Emilio,
Thank you for reaching out to us. In answer to your query, we recommend that you contact Mawaqif on 800 3009 or email Mawaqif@dot.abudhabi.ae for complaints. Have a great day!
We are getting a second vehicle. The tenancy contract (Tawtheeq) is in my name and the first car is in my name. If the second car is in my spouses name, can we get a resident parking permit for the second car or does the second car have to be in my name?
Hi JCD,
Thank you for reaching out to us. In answer to your query, we recommend contacting Muwaqif on 800 3009 or by visiting Mawaqif customer service centres regarding parking permits.
We hope this helps. Have a great day!
Is it possible to transfer residential permit to new car in Abu Dhabi
Hi Shaikh,
Thank you for getting in touch with us. In answer to your query, we recommend contacting Muwaqif on 800 3009 or by visiting Mawaqif customer service centres for information regarding your case.
We hope this helps. Have a great day!
Good day…..I parked my rental car outside our apartment parking space but was surprised to see a parking violation ticket saying parking in residents parking area…..Im a resident of that apartment and had been parking there for a month without without fine but just the other day we got a ticket. How can I get the fine removed, please.
Hi Ezy!
Thank you for reaching out to us. In answer to your query, we recommend contacting Mawaqif on 800 3009 for complaints. Have a great day!
Can residential people park car in premium parking area?
Hi Mukesh! In answer to your query, residential permits only allow drivers to park in paid parking areas located in the same area they live in. For more information, please contact Muwaqif on 800 3009. Hope this helps. Have a great day!
Hi, I am planning to take a rental car, how to get resident permit for a rental car.
Hi Terence! We recommend contacting Muwaqif on 800 3009 for assistance regarding residential permits for rental vehicles. Have a great day!
If i am a newly flat owner less than a month currently living and there is still no electricity and water bill. Can i already apply for residential parking?
Hi Jofeli. You will need a utility bill to apply for a residential parking permit for your area. Please contact Mawaqif at 800 3009 for further assistance. Hope this helps. Have a great day!
hi, ihave resident parking e02 area. most of night time all park full. can you tell me which sector i keep my car free.
Hi Maruf. For information regarding parking charges in Abu Dhabi, please contact the Department of Transport in Abu Dhabi at the toll-free number: 800 88888. Have a nice day!
How i can get resident parking if i am just a tenant?
Hi Marlon
Tenants are allowed to apply for residential parking permits from Muwaqif customer service centres in Abu Dhabi. Hope this helps. Have a great day.
Can residential permit people park car in premium parking area in the same zone?
Hi Anija,
In answer to your query, residential permits allow drivers to park in paid parking areas located in the same area they live in. For more information, please contact Muwaqif on 800 3009. Hope this helps. Have a great day!
If I paid for a premium parking, can i still park the car in standard given that there is still available time on my parking ticket?
Hi Majd. Thank you for getting in touch with us. In answer to your query, we recommend contacting Mawaqif on 800 3009 to determine whether you can still park in standard parking. Have a nice day.
Hi i just got parking fine for aed 500 for parked at non parking space ,since there were other cars parked also only i got the fine ,and parking is still free in Abu dhabi.
Hi Rakesh,
In answer to your query, any grievances concerning parking fines can be resolved through the Mawaqif customer care centre in the city. Just visit any Mawaqif customer care centre near you and fill an appeal form. You will also be required to attach a copy of the parking ticket with the form. If your parking fine is not justified, action will be taken to remedy it.
Hope this helps. Have a nice day!
I would like to cancel my maw wig account registered under my number 0558612448. I am trying to use the sms but it is not going.
Hi Hakid,
For all queries regarding Mawaqif registration, renewal, cancellations and payments, visit the Department of Transport website or call the customer service centre:
– Mawaqif contact number: 800-88-888.
Hope this helps. Have a great day!
How to check if the residence parking permit already renewed?
Hi Alfred,
To check if your residential parking permit is renewed, please contact Mawaqif service centre at 800-3009. Have a great day!
I received a parking ticket and its writen that i park on non parking place..I want to know the location that which place i park my vehicle ..For confirmation..How i can check
Hi Raza,
Thank you for reaching out to us. In order to determine where you parked, please contact Mawaqif on 800-3009, or email Mawaqif@dot.abudhabi.ae.
Hope this helps. Have a great day!
Can we request for cancellation & refund for the Mawaqif Resident Parking Permit?
Hi Dona,
For information regarding refunds for Mawaqif Resident Parking, please contact the Mawaqif customer service centre:
– Mawaqif contact number: 800-88-888
Have a great day!
How can I pay for parking if I don’t have coins?
Hi Ivan,
Thank you for getting in touch with us. To avoid paying cash for parking in Abu Dhabi, you can opt for the Mobile Payment Method or Mawaqif Rechargeable Cards:
1 – Mobile Payment Method: Mawaqif parking fees for all vehicles registered in the UAE is possible by sending an SMS to 3009 in the following format: City & Plate code plate number parking Type “Premium or Standard” duration in hours.
2 – Mawaqif Rechargeable Cards: Apply for Mawaqif Rechargeable Cards at any Mawaqif customer care centre to pay parking fees in the capital city. Your parking fees will be deducted from the credit in your Mawaqif card after it is activated.
For more information, please visit the official website of Mawaqif.
Hope this helps. Have a great day!